SLA Management Job
An SLA Management job maps out the critical path of a job workflow that needs to meet an SLA.
To create an SLA job, see Creating a Job.
The following table describes the SLA Management job type attributes.
Attribute |
Description |
---|---|
Service Name |
Defines a logical name for the service Rules:
Variable Name: %%SERVICE_NAME |
Service |
Determines the time when the critical service must be completed to be considered on time, as follows:
|
Complete By |
Determines when the service must complete, in days and hours. |
Complete In |
Determines when the service must complete, in hours and minutes, after the service runs (is ordered). |
Service Priority |
Determines the priority level of this service from a user or business perspective. Priority: 1–5 (5 is the lowest). Variable Name: %%SERVICE_PRIORITY |
Service Actions |
Determines the automatic actions, such as rerunning a job, displaying the critical service in SLA Management, or if there is a job failure on the service path, or the service finished late or too quickly. Each service action is comprised of the following:
|
Job Run-Time Tolerance |
Determines whether the execution time of the service is considered on time relative to standard deviations or the average execution time. If the execution time falls within the tolerance set, it is considered on time. Otherwise, it has executed too long or ended too early. Options are as follows:
|
Run as |
Defines the user name with the authorization to execute the job. This parameter is used by the Control-M security mechanism. Rules:
|