Agent Management

Agents submit jobs for execution on the host, monitor jobs, and perform post-processing analysis of completed jobs. The job completion status and the post-processing analysis results are transmitted back to the Server.

You can install multiple Agents, which are managed by a Control-M/Server that assigns jobs to an Agent name that identifies the host.

You can also run and execute jobs on hosts where Control-M/Agent is not installed, as described in Agentless Hosts.

Agents that are connected to SaaS Control-M/Servers communicate via an HTTPS protocol (port 443). If your organization blocks access to the Internet, you must contact your network administrator to grant outgoing access to the following URLs:

*.controlm.com:443 (outgoing only).
*.amazonaws.com:443 (outgoing only).

If the Agent is installed on Linux, BMC recommends you use non-root mode. For more information, see set_agent_mode.

In the Configuration domain, you can install, monitor, search, and manage Agents in your environment.

The following describes the specific Agent actions you can perform:

Install: Installs the Agent on your environment, as described in Agent Installation.
Edit: Enables you to configure the following Agent parameters, as described in Configuring Agent Parameters.
Ping: Tests the connectivity to the Agent.
Recycle: Shuts down and starts up the Agent.
Disable: Disables all Agent actions.
Delete: Removes the Agent from the Agents tab, but does not uninstall the Agent from the host.

Automatic Agent and Agentless Host DiscoveryLink copied to clipboard

Automatic discovery enables you to automatically discover an Agent that was installed but not added to the Agent list in the Configuration domain. Control-M searches for existing Agents in your environment when you run a job with a user-defined hostname. If Control-M cannot find an Agent in your environment with the defined hostname, Control-M then automatically discovers and adds this Agent to the Agents list in the Configuration domain after it verifies that Control-M/Agent is installed. However, if Control-M/Agent is not installed on the defined hostname, Control-M then automatically applies the default Agentless Host settings to the host and adds it as an Agentless Host.

This option is enabled by default. To disable this ability, you must set the HOST_AUTODISCOVER system parameter to N, as described in Scheduling and Execution Parameters.

To define default Agentless Host settings, see Defining Default Agentless Host Settings.

Adding an AgentLink copied to clipboard

This procedure describes how to add an Agent component, which enables you to connect it to a self-hosted Control-M/Server via specific communication parameters. After you add the Agent to your environment, you can define and run jobs on the Agent through the Control-M/Server that manages it.

Before You Begin

Install the Agent, as described in Agent Installation.

Begin

From the icon, select Configuration.

The Configuration domain opens.
From the drop-down list, select Agents.

The Agents tab appears.
Click Add Agent.

The Add Agent dialogue box appears.
For each field, define the required parameters, as described in Agent General Parameters.
(Optional) Click Test to test the Agent connection.

The test completes successfully.
Click Add.

The Agent appears in the Agents tab table.

Configuring Agent ParametersLink copied to clipboard

This procedure describes how to configure all Agent parameters.

Begin

From the icon, select Configuration.

The Configuration domain opens.
From the drop-down list, select Agents.

The Agents tab appears.
Click the Agent you want to edit.

The Edit Agent dialogue tab appears.
Select the Advanced tab.
In each field, define the required parameters, as described in the following:

Agent General ParametersLink copied to clipboard

The following table describes Agent General parameters.

Parameter	Description
Server	Defines the name of the Server that sends job requests to the Agent. You cannot modify this parameter.
Agent Name	Defines the name of the host where the Agent is installed. You cannot modify this parameter. The Agent name is defined during the Agent installation and cannot be changed later. Latin-1 special characters are not supported.
Tag	Defines a logical name that is used to label specific Agents into a group with a specific authorization level. You can apply a specific tag to an Agent, as described in Installing a SaaS Agent, or you can define your own tag with the * character if you have the correct permissions.

Parameter

Description

Server

Defines the name of the Server that sends job requests to the Agent.

You cannot modify this parameter.

Agent Name

Defines the name of the host where the Agent is installed.

You cannot modify this parameter. The Agent name is defined during the Agent installation and cannot be changed later.

Latin-1 special characters are not supported.

Tag

Defines a logical name that is used to label specific Agents into a group with a specific authorization level. You can apply a specific tag to an Agent, as described in Installing a SaaS Agent, or you can define your own tag with the * character if you have the correct permissions.

Communication ParametersLink copied to clipboard

The following table describes the Agent communication parameters.

Field	Description
Check Interval	Determines the number of seconds between status checks for each Agent that communicates with the Control-M/Server. If you decrease the default value, it might impact Control-M/Server performance. Default: 7,200 (2 hours)
Retry Interval	Determines the number of seconds between attempts to communicate with an Agent host whose status is Unavailable. If you decrease the default value, it might impact Control-M/Server performance. Default: 90
Unavailability Shout Urgency	Defines the urgency level of a message sent with high priority when an Agent has an Unavailable status. Urgent messages are sent with a special indication so that the recipient of the message is aware of the urgency.
Communication Timeout	Determines the maximum number of seconds that the Control-M/Server attempts to connect to the Agent before the Agent is set to Unavailable. If you decrease the default value, it impact Control-M/Server performance. Default: 120
Maximum Retries	Determines the number of times the Control-M/Server attempts to connect to the Agent before the Agent is set to Unavailable.

Windows Job Submission and Tracking ParametersLink copied to clipboard

The following table describes the Windows job submission and tracking parameters.

Field	Description
Run Job Owner's Logon Script	Determines whether the Agent runs the Log in script defined by the system Administrator before each job. Default: No
Wait for Child Processes to Complete	Determines whether the job ends when all sub-processes exit or waits until the main job process exits. BMC recommends you select Yes, when the Agent is used to start background applications. Default: Yes
Echo Job Commands into Output	Determines whether to print commands in the job output. Default: Yes
Tracker Polling Interval	Determines the number of seconds the Agent tracker process waits for incoming events from plug-ins that send events, such as Control-M for Databases, before going back to scan the status directory. Default: 60

Linux Job Submission and Tracking ParametersLink copied to clipboard

The following table describes the Linux job submission and tracking parameters.

Field	Description
Korn Shell (ksh) Flags	Determines the shell flag that is used to run the job script. Valid Values: -x, -v, n Default: -x
Bourne Shell Flags	Determines the shell flag that is used to run the job script Valid Values: -x, -v, n Default: -x
Temporary Scripts Saving	Determines whether to save temporary scripts. By default, temporary scripts generated from jobs are deleted at the end of job execution. If this value is set to Yes, temporary scripts are not deleted. Valid Values: Yes No Default: No
Tracker Polling Interval	Determines the number of seconds the Agent tracker process waits for incoming events from plug-ins that send events, such as Control-M for Databases, before going back to scan the status directory. Default: 60
Agent's Account Owner	Determines whether jobs are submitted as the Agent account owner or root.

Output ParametersLink copied to clipboard

The following table describes the output parameters.

Field	Description
Days to Retain OUTPUT files	Determines the number of days that job output files are retained for jobs executed by Agent hosts. After this period, the New Day procedure deletes all expired job output files. This parameter also affects the number of days that archived viewpoints are saved.
Default Printer	Defines the default printer for job output (OUTPUT)

Field

Description

Days to Retain OUTPUT files

Determines the number of days that job output files are retained for jobs executed by Agent hosts. After this period, the New Day procedure deletes all expired job output files.

This parameter also affects the number of days that archived viewpoints are saved.

Default Printer

Defines the default printer for job output (OUTPUT)

Security ParametersLink copied to clipboard

The following table describes the Windows security parameters.

Field	Description
Logon Domain	Defines the logon domain name if <domain> is not defined in <domain>\<username> in the Run As parameter of the job definition.
Logon as User	Determines whether jobs are submitted with the permissions and environment variables of the specified user or the local system account: Yes: Specified User No: Local System Account Default: No

Field

Description

Logon Domain

Defines the logon domain name if <domain> is not defined in <domain>\<username> in the Run As parameter of the job definition.

Logon as User

Determines whether jobs are submitted with the permissions and environment variables of the specified user or the local system account:

Yes: Specified User
No: Local System Account

Default: No

Agentless ParametersLink copied to clipboard

The following table describes the Agentless parameters.

Field	Description
SSH Connection Mode	Determines one of the following connection modes: SSH Only SSH with SFTP - One Connection SSH with SFTP - Two Connections
Connection Retries	Determines the maximum number of attempts to restore the connection between Control-M/Server and the Agentless Host.
Connection Timeout	Determines the maximum number of seconds that Control-M/Server attempts to connect to the Agentless Host before the Agentless Host is set to Unavailable.
Temporary Directory	Defines a directory to store temporary files that are removed from Agent when the jobs end and the network connection is available or restored. Default: Job Owners (Run As) home directory. The . (period) represents this directory.
Print Details to OUTPUT	Determines whether to include details related to the remote connection in the job output of jobs executed on an Agentless Host.

Email ParametersLink copied to clipboard

The following table describes the email parameters.

Field	Description
SMTP Server Name	Defines the name of the SMTP server.
SMTP Port Number	Determines the port number where the SMTP server communicates. Valid Values: 0–65535 Default: 25
Sender Email	Determines the email address of the sender (max 99 characters). Default: control@m
Sender Friendly Name	Defines the name or alias that appears on the sent email.
Reply to Email	Defines the email address where to send replies. If this field is left empty, the sender email address is used.