Western European Database and Client Configuration

The following procedures describe how to configure Western European language on an Oracle or MSSQL database client:

• Configuring an Oracle Database with a Compatible ISO Latin-1 Character Set

• Configuring the Character Set of the MSSQL Database

• Configuring the MSSQL Database Client

Configuring an Oracle Database with a Compatible ISO Latin-1 Character Set

This procedure describes how to configure the Oracle database with a character set that is compatible with the ISO Latin-1 character set.

Begin

1. Run the following command:

   select value from nls_database_parameters where parameter='NLS_CHARACTERSET';

2. Take action according to the character set in use:

   • WE8ISO8859P1, AL32UTF8/UTF8, or WE8MSWIN1252: The current character set is compatible with the ISO Latin-1 character set. Skip to step 4.

   • US7ASCII: The current character set is not compatible with the ISO Latin-1 character set, but can be changed. Skip to step 4.

   • Other: The current character is not compatible.

3. Run the Oracle Scanner utility csscan.exe in the Oracle binaries directory.

   This verifies that the character set conversion is possible without data loss.

   This utility simulates the new character sets and generates a report or user objects that would be affected if you changed the character set. If the report indicates no problems, continue with the following steps. If problems are listed in the report, contact BMC Customer Support.

4. Run the following command:

   select * from nls_database_parameters where parameter in ('NLS_COMP','NLS_SORT');

   The output must resemble the following sample and indicate the binary sort order:

   PARAMETER VALUE
   -------------------------- -----------
   NLS_SORT BINARY
   NLS_COMP BINARY

   If the sort order is not binary, contact BMC Customer Support. Do not continue customizing Western European language support.

5. If your current character IS NOT compatible with ISO Latin-1 and uses binary sort, complete the following steps:

   1. Shut down all Control-M/EM and Control-M/Server components and applications that might connect to the database server.

   2. Export the data by running the command, as described in Application commands.

6. Log in to the SQLPLUS application with administrator privileges:

   sqlplus /nolog

   connect / as sysdba

7. Shut down the database as follows:

   SHUTDOWN IMMEDIATE;

8. Configure the database character set as follows:

   STARTUP MOUNT

   ALTER SYSTEM ENABLE RESTRICTED SESSION;

   ALTER SYSTEM SET JOB_QUEUE_PROCESSES=0;

   ALTER SYSTEM SET AQ_TM_PROCESSES=0;

   ALTER DATABASE OPEN;

   ALTER DATABASE CHARACTER SET INTERNAL_USE WE8ISO8859P1;

9. Shut down and restart the database:

   SHUTDOWN IMMEDIATE

   STARTUP;

10. Restart all components that you shut down.

Application Commands

The following table lists the application commands:

Application/component	Command
Control-M/EM	UNIX: emutil -Uuser-Ppassword-export -type all -fileexportFile Microsoft Windows: util -Uuser-Ppassword-export -type all -fileexportFile
Control-M/Server	ctm_backup_bcp

Configuring the Character Set of the MSSQL Database

This procedure describes how to configure the character set of your MSSQL database to be compatible with the ISO Latin-1 character set.

Begin

1. Log in to the MSSQL database using regular user credentials.

2. Run the following command from the isql session:

   declare @X varchar(40)

   SELECT @X=CAST(DATABASEPROPERTYEX( db_name() , 'Collation' ) AS VARCHAR)

   SELECT 'Database Collation: ' + description FROM ::fn_helpcollations()
   WHERE name=@X

   SELECT 'Database Code Page ' + CAST(COLLATIONPROPERTY(@X, 'CodePage')
   As VARCHAR)

3. Check the command output to determine whether your attribute values match the following values:

   • Character Set: Latin1-General

   • Sort Order: binary sort

   • Database Code Page: 1252

   If the values match, skip the remaining steps and go to Configuring the MSSQL Database Client.

4. Shut down all Control-M/EM and Control-M/Server components and applications that might connect to the database server.

5. Export the data by running the following command:

   util -U user -P password -export -type all -file exportFile

6. Drop the database as follows:

   util -U user -P password -clean_database

7. Configure the database server for the ISO-1 character set, code page 1252, and the binary sort order:

   1. Find the database name:

      select db_name()

   2. Verify that the database is empty:

      select count(*) from sysobjects where type='U' and name <>'dtproperties'

      If the database is not empty (meaning, the output from the previous query is not equal 0), contact BMC Customer Support.

   3. Verify that no other user is connected to this specific database:

      select count(*) from master..sysprocesses where dbid=DB_ID()

      If other users or applications are connected to the database (meaning, the output from the previous query is not 1: you), request that all users disconnect, and shut down all connected applications.

   4. Log in as a system administrator and run the following command:

      Alter database databaseName Collate Latin1_General_BIN

8. Rebuild the database:

   util -U user -P password -build_schema

9. Load the data:

   util -U user -P password -import -replace -type all -file exportFile

   exportFile is the name of the file exported.

10. Restart all components that you shut down.

11. Configure the MSSQL clients as described in Configuring the MSSQL database client.

Configuring the MSSQL Database Client

This procedure describes how to configure every computer that has an MSSQL database client, including the Control-M/EM Server and Control-M/Server.

Begin

1. Log in to the MSSQL database client using administrator privileges.

2. Select Start > Programs > Microsoft SQL Server > Enterprise Manager.

3. In the Tree view, expand SQL Server directory > Security > Logins.

4. Check the Default Language value, correct if necessary, and exit.

5. Select Start > Programs > Microsoft SQL Server > Client Network utility.

   The SQL Server Client Network Utility window appears.

6. On the DB-Library Options tab, clear Automatic ANSI to OEM conversion and select Use international settings.

7. Click OK.