Service Monitor

The Service Monitor is a tool that enables you to analyze services, as well as locating and resolving problematic jobs. The Service Monitor window lists all the business services in the current forecast. This feature, which is only available if you have Control-M Batch Impact Manager installed, enables you to identify critical batch services that are expected to miss their deadline. For more information on the data for a service, see Service analysis.

For all services, you can do the following:

• Accessing the Business Service Analysis Viewpoint for a specific service: Analyze your service from a Viewpoint in simulation mode to validate actions before committing them in production.
• View and edit a Service Assumption: Edit and enable exceptions that affect the expected job run times of a specific service.
• Add a service note: Add information about a service.

For critical batch services, the service is defined as BIM. If you have Control-M Batch Impact Manager, you can do the following:

• Update a BIM service deadline: Updated the deadline of a job that is going to be late.
• Locate a BIM job: Opens in a Viewpoint and you can analyze and perform actions on the jobs, as described in Active Job analysis.