A request Workspace has the same functionalities as a regular Workspace, except it is initiated by the Control-M Workload Change Manager web user, who in this case, is the requester. For Control-M Workload Change Manager users, a request workspace enables them to carry out the same actions that you normally carry out in a regular workspace, with additional request actions.
The request Workspace can be modified by you, and the web user. However, this cannot be done simultaneously, it depends on the request Workspace status. For more information, see Request statuses.
After you take ownership of a request, as described in Taking ownership of a request, it is opened in a request Workspace. You can carry out the same actions that are described in Workspaces, with the following additions:
Note: If Workload Change Manager is integrated with a change management system as described inWorkload Change Manager integration with a change management system, some of these actions might be subjected to approval from the change management system, depending on the rules defined. If an action is not approved by the change management system, you will not be able to carry on with some of these actions. For example, if the request does not meet the requirement set in the change management system for returning a request, you cannot return the request unless the issue is resolved. For more information, please contact the relevant individual in your organization.
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