Taking ownership of a request

This procedure describes how to take ownership of unassigned requests.

Before you begin

• You must have Control-M Workload Change Manager activated.
• Ensure you have the right authorizations. Contact your Control-M Administrator.

To take ownership of a request:

1. In the Planning - Home page, click Unassigned Work.
2. Select a request.
3. Click Open.

   The request appears with a message at the top.

4. In the message that appears, click Take Ownership.

   You can now edit jobs and folders in the request.

   Note: If Workload Change Manager is integrated with a change management system and the request was not approved, you will not be able to modify the request after taking ownership. To be able to modify the request, the issue preventing the approval from the change management system must be resolved. For more information, please contact the relevant individual in your organization.