Control-M Communication Suite

Communication Suite enables you to automate business messaging and communication over Microsoft Teams, Slack, Telegram, and WhatsApp.

Control-M Communication Suite enables you to do the following:

  • Send text messages through any of the supported communication platforms.

  • Manage Communication Suite credentials in a secure connection profile.

  • Connect to any Communication Suite endpoint.

  • Introduce all Control-M capabilities to Control-M Communication Suite, including advanced scheduling criteria, complex dependencies, Resource Pools, Lock Resources, and variables.

  • Integrate Communication Suite jobs with other Control-M jobs into a single scheduling environment.

  • Monitor the status, results, and output of Communication Suite jobs.

  • Attach an SLA job to the Communication Suite jobs.

  • Run 50 Communication Suite jobs simultaneously per Agent.

Control-M Communication Suite Compatibility

The following table lists the prerequisites that are required to use the Communication Suite plug-in, each with its minimum required version.

Component

Version

Control-M/EM

9.0.20.200

Control-M/Agent

9.0.20.200

Control-M Application Integrator

9.0.20.200

Control-M Automation API

9.0.20.250

Control-M Communication Suite is supported on Control-M Web and Control-M Automation API, but not on the Control-M client.

To download the required installation files for each prerequisite, see Obtaining Control-M Installation Files.

Setting up Control-M Communication Suite

This procedure describes how to deploy the Communication Suite plug-in, create a connection profile, and define a Communication Suite job in Control-M Web and Automation API.

Integration plug-ins released by BMC require an Application Integrator installation. However, these plug-ins are not editable and you cannot import them into Application Integrator. To deploy these integrations to your Control-M environment, import them directly into Control-M with Control-M Automation API.

Before You Begin

Verify that Automation API is installed, as described in Automation API Installation.

Begin

  1. Create a temporary directory to save the downloaded files.

  2. Download the Communication Suite plug-in from the Control-M Communication Suite download page in the EPD site.

  3. Install the Communication Suite plug-in via one of the following methods:

    • (9.0.21 or higher) Use the Automation API Provision service, as follows:

      1. Log in to the Control-M/EM Server machine as an Administrator and store the downloaded zip file in the one of the following locations:

        • Linux: $HOME/ctm_em/AUTO_DEPLOY

        • Windows: <EM_HOME>\AUTO_DEPLOY

      2. Log in to the Control-M/Agent machine and run the provision image command, as follows:

        • Linux: ctm provision image COM_plugin.Linux

        • Windows: ctm provision image COM_plugin.Windows

    • (9.0.20.200 or lower) Run the Automation API Deploy service, as described in deploy jobtype.

  4. Create a Communication Suite connection profile in Control-M Web or Automation API, as follows:

  5. Define a Communication Suite job in Control-M Web or Automation API, as follows:

To remove this plug-in from an Agent, see Removing a Plug-in. The plug-in ID is COM032023.

Change Log

The following table provides details about changes that were introduced in new versions of this plug-in:

Plug-in Version

Details

1.0.01

Added resolve Control-M variable to jobs that re-run

1.0.00

Initial version