PTFs in error with resolving PTF(s)

To download the correcting PTFs that are currently available and RECEIVE them into your SMP/E environment so that they are APPLYed together with the rest of this upgrade or ad hoc cycle, carry out the following steps:

1. Go to the Customer Support Site on http://www.bmc.com and navigate to eFix (or click on the following link: eFix).
2. Select the following:
   • Environment: 9.0.x
   • The Profile that reflects the target environment
   • Search Type: PTF
   • Status: All
3. Copy the Resolving PTF(s) from the list in the log and paste them into the Search Argument(s) box.
4. Check the Run Pre/Co-requisite analysis above Level check box and select the appropriate maintenance level.
5. Click on Search.
6. On the PTF Results page, click Download selected PTFs on this page to download the PTFs. If the query results consist of multiple pages, go to each page and click Download selected PTFs on this page.
7. Unzip and upload all the downloaded files to the mainframe. The transfer must be a binary transfer, without CR/LF translation, to a LRECL=80, RECFM=FB dataset(s).
8. Press PF3 (END) to return to the Minor Steps Selection panel.
9. Continue with the appropriate maintenance or ad hoc procedure:
   • For a maintenance cycle, do the following:

   Select the A option in the 'RECEIVE and Analyze Target Environment' ICE step, to see the name of the dataset that the PTFs should be made available in. Rename the dataset containing the PTFs to this name and press Enter. Once the dataset is available, it will appear in the list of datasets containing PTFs that will be installed at the bottom of the panel with a Ready status. The name of the dataset to use for any further PTFs will be displayed at the top of the panel.

   Exit the A screen, and use S to rerun the RECEIVE and Analyze job to include the PTFs in the additional dataset in this upgrade.

   Press PF3 (END) to return to the Minor Steps Selection panel.

   Continue with Step 1.7 – View APAR Descriptions.

   • For an ad hoc cycle, do the following:

   Return to the Manage PTF(s) file(s) step (1.2) and rename the uploaded file to the name displayed at the top, in order to include these PTFs in the APPLY. Once the dataset is available, it will appear in the list of datasets containing PTFs that will be installed at the bottom of the panel with a Ready status. The name of the dataset to use for any further PTFs will be displayed at the top of the panel.

   Use S to rerun to the RECEIVE and Analyze Target Environment job to include the PTFs in the additional dataset in this cycle.

   Press PF3 (END) to return to the Minor Steps Selection panel.

   Continue with Step 1.4 – View content selected for installation.