Messages SRV500 through SRV5xx

This group includes messages for the Control-D, Control-D/Image, and Control-D/Page on Demand products.

SRV5A0E SERVER serverId, SECURITY ENVIRONMENT CREATION FAILED RC=rc REASON=rsn

Explanation: The IOASECUR security handling module failed to establish the security environment.

In rules in which value OWNER or TRIGGER has been specified for the RUNTSEC parameter, the IOASECUR module runs a security check on every DO KSL/TSO/SHELL request included in the rule.

This message is often accompanied by message SRV5A1I/CTO281I which contains the error message returned by the locally active security product.

The KSL/TSO/SHELL request is not performed.

Corrective Action: See the DOCSECUR member in the IOA DOC library for a description of rc and rsn.

Correct the security definitions, and verify changes made to the IOASECUR security module. For more information, see the SRV5A1I/CTO281I message (if issued).

SRV5A1I ERROR MESSAGE = text

Explanation: This information message indicates that the IOASECUR security module failed to establish the security environment.

In rules in which value OWNER or TRIGGER has been specified for the RUNTSEC parameter, the IOASECUR module runs a security check on every DO KSL/TSO/SHELL request included in the rule.

In this message, text is the error message returned by the security product active at the site.

The KSL/TSO/SHELL request is not performed.

Corrective Action: Depending on the message text, correct the security definitions and/or verify changes made to the IOASECUR security module.

SRV5A2W SERVER serverId, SECURITY ENVIRONMENT CLEANUP FAILED RC=rc REASON=rsn

Explanation: The IOASECUR security handling module failed to reset the security environment.

In rules in which value OWNER or TRIGGER has been specified for the RUNTSEC parameter, the IOASECUR module runs a security check on every DO KSL/TSO/SHELL request included in the rule.

This message is often accompanied by message SRV5A1I which contains the error message text returned by the locally active security product.

Depending on the values of rc and rsn, the DO KSL/TSO/SHELL request may or may not be performed.

Corrective Action: See the DOCSECUR member in the IOA DOC library for a description of rc and rsn.

Correct the security definitions, and/or verify changes made to the IOASECUR security module. For more information, see the SRV5A1I or CTO281I message (if issued).

SRV5A3I CONTROL-O SERVER serverId STARTED

Explanation: This information message indicates that the serverId Control-O server has been successfully started.

Corrective Action: No action is required.

SRV5A4I CONTROL-O SERVER serverId ENDED

Explanation: This information message indicates that the serverId Control-O server has been successfully terminated.

Corrective Action: No action is required.

SRV5A5E SERVER serverId SEVERE ERROR - details

Explanation: The specified server detected an internal error.

The server is terminated.

Corrective Action: Contact BMC Customer Support.

SRV5A6I SERVER serverId, request = requestParms

Explanation: This information message indicates that the specified server has begun executing the specified request.

Corrective Action: No action is required.

SRV5A7I SERVER serverId, request COMPLETION CODE = rc ELAPSED elapsed CPU cpu SRB srb

Explanation: This information message indicates that server serverId completed the specified request.

The variables in this message are:

• serverId - the identity of the server that completed the request
• request - the identity of the TSO request, KOA script, or shell script that was completed
• rc - the completion code of request
• elapsed - the time that elapsed during execution of request
• cpu - the CPU time
• srb - the number of SRB units

elapsed and cpu are expressed in the format mmm.ss.hh, where

• mmm is the number of minutes
• ss is the number of seconds
• hh is the hundredths of seconds

Corrective Action: No action is required.

SRV5A8W SERVER serverId, TIMEOUT OCCURRED. REQUEST request

Explanation: The request performed by the server ran for an interval longer than the number of seconds specified in the TIMEOUT subparameter.

System action depends on the following:

• If the rule issued the request and the WAITMODE subparameter is set to Y, the rule resumes with a %%TSORC, %%KSLRC, or %%SHELLRC of 522.
• If the STOP subparameter was set to Y, the request is canceled.
• Otherwise, the server continues performing the request.

Corrective Action: No action is required.

SRV5A9S CONTROL-O SERVER serverId HAS ABENDED. ABEND CODE = abCode

Explanation: The server detected an internal abend.

This message indicates an internal error.

The serverId server is terminated.

Corrective Action: Contact BMC Customer Support.

SRV5AIS SERVER TERMINATING DUE TO AN UNRECOVERABLE ERROR

Explanation: Control-O Server is terminating due to an unrecoverable error. A new server will be started on demand.

Corrective Action: Send the server’s full sysout to BMC Customer Support for investigation.

SRV5AJI SERVER TERMINATING DUE TO A CANCELLED TASK

Explanation: Control-O Server is terminating after it had cancelled a request because of a timeout or because of a modify command and SRVTERM is set to Y. A new server will be started on demand.

Corrective Action: No action is required.