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Messages SRVH00 through SRVHxx

This group includes messages for the Control-D, Control-D/Image, and Control-D/Page on Demand products.

SRVH00I DOWNLOAD OF ACTIVE DATABASE STARTED

Explanation: Information message issued by the Control-M Application Server indicating that the download of the IOA and Control-M database is currently in progress.

Corrective Action: No action is required.

SRVH01I DOWNLOAD OF ACTIVE DATABASE ENDED SUCCESSFULLY

Explanation: Information message issued by the Control-M Application Server indicating that the download of the IOA and Control-M database has ended successfully.

Corrective Action: No action is required.

SRVH02I SERVER IS READY TO RECEIVE REQUESTS

Explanation: This information message indicates that the Enterprise Controlstation Workstation Gateway server has finished its initialization. The server is now ready to receive requests issued by the Enterprise Controlstation Workstation Gateway.

Corrective Action: No action is required.

SRVH03E DOWNLOAD OF ACTIVE DATABASE FAILED

Explanation: Download of the IOA and Control-M database failed.

The download of the IOA and Control-M database, performed by the Control-M Application Server, has ended with an error.

The Control-M Application Server shuts down.

Corrective Action: Look in the job log, SYSPRINT and IOA Log for messages containing the reason for the failure. After the problem has been resolved, restart the Control-M Application Server.

SRVH04E MODULE modName SHOULD BE REUSABLE

Explanation: This message indicates that an IOA module that should have been reusable, is not.

The modName module is supplied with the IOA installation tape with the reusable attribute bit on. However, the reusable attribute has become corrupted.

The program stops executing.

Corrective Action: Copy the modName module from the IOA installation tape to the IOA load library, refresh LLA, and rerun the program.

SRVH05E ERROR DETECTED BY WORKSTATION GATEWAY DURING DOWNLOAD

Explanation: Download of the Active Jobs file failed due to an error encountered by the Workstation Gateway.

Download of the Active Jobs file was initiated, but the Workstation Gateway indicated that an error was encountered on the workstation side.

Download of the Active Jobs file fails.

Corrective Action: Look for error messages issued by the workstation and correct the problem accordingly.

SRVH06I WORKSTATION DATABASE IS SYNCHRONIZED WITH THE MAINFRAME DATABASE

Explanation: This information message is issued after establishment of communication, and indicates either that download of the Active Jobs file has ended successfully, or that it is not required.

Corrective Action: No action is required.

SRVH07E KSL INTERNAL ERROR TYPE err_type, RC = rc

Explanation: The Control-M Application Server encountered problems interfacing with the KSL subtask.

In this message, err_type is one of the following:

Type

Description

0001TYPE 0001

Attempt to initialize KSL subtask.

TYPE 0002

Waiting for KSL subtask to perform a request.

TYPE 0003

KSL subtask ended abnormally.

The return code contains the system abend code.

The Control-M Application Server shuts down.

Corrective Action: Check the messages in the job log and the output in file DAKSLOUT. If message CTM555S appears, increase the REGION size. If no relevant messages appear, contact BMC Customer Support.

SRVH08I DOWNLOAD OF {CONTROL-M ACTIVE JOBS FILE | RES. FILE AND IOA COND. FILE} {STARTED | ENDED}

Explanation: This information message indicates that downloading of the specified file started or ended.

The specified file is being downloaded from Control-M on the mainframe to an Enterprise Controlstation. This message indicates which phase of the download process was reached.

Corrective Action: No action is required.

SRVH09E OPEN OF KSL COMMUNICATION FILE FAILED. DDNAME "KSLCOMM"

Explanation: Open of the KSL Communication file failed (the KSLCOMM DD statement). This error message is issued by the Control-M Application Server and may be due to one of the following:

The Control-M Application Server shuts down.

Corrective Action: Correct the Control-M Application Server JCL procedure, and restart the Control-M Application Server.

SRVH0AI REMOTE FORCEJOB PROCESSED OK ON REMOTE CTM, ID: remote_Control-M_ID

Explanation: This information message indicates that a remote FORCEJOB request that was sent to the remote Control-M was processed OK. It is followed by a sequence of SRVH0EI messages detailing the response from the remote Control-M.

Corrective Action: No action is required.

SRVH0BE REMOTE FORCEJOB PROCESSED WITH ERRORS ON REMOTE CTM, ID: remote_Control-M_ID

Explanation: Indicates that a remote FORCEJOB request that was sent to the remote Control-M failed (the remote Control-M could not force that job). It is followed by a sequence of SRVH0EI messages detailing the response from the remote Control-M.

Corrective Action: Correct the problem indicated by the messages and then re-attempt to force the job.

SRVH0EI <message from remote Control-M>

Explanation: Follows a SRVH0BE message, providing details from the remote Control-M of why the remote Control-M could not force that job.

Corrective Action: Correct the problem indicated by the messages and then re-attempt to force the job.

SRVH10I {CTWSRVE | CTWDET} {STARTED | ENDED}

Explanation: This information message indicates that the Control-M Application Server initiated or shut down subtasks.

Corrective Action: No action is required.

SRVH12E SERVER INTERNAL ERROR TYPE type

Explanation: The server program detected an internal error.

This error message is issued by the CTWSRVR program, which is activated as part of the Control-M Application Server, and is due to reasons beyond the user’s control.

The Control-M Application Server shuts down.

Corrective Action: Contact BMC Customer Support.

SRVH14E ABEND sysAbend-userAbend DURING DOWNLOAD - MEMBER: memName ORDERID: orderId

Explanation: A system or user abend occurred while downloading a member.

The variables in this message are:

The Control-M Application Server terminates processing.

If DWNLDERR=LOG is specified in the CTMPARM member, this message is written to the IOA log file and no further action is taken. If DWNLDERR=EMX is specified in the CTMPARM member, the memName member is excluded from the download process when the Control-M Application Server is restarted.

Corrective Action: Contact BMC Customer Support and provide the error information.

SRVH15W POSSIBLE LOOP DURING DOWNLOAD - MEMBER: memName ORDERID: orderIdnumSeconds

Explanation: The Control-M Application Server detected a possible loop during download in the processing of the memName member.

The variables in this message are:

Corrective Action: Determine whether the problem is transient or whether it is necessary to shut down the Control-M Application Server and possibly exclude the memName member from the download process when the Control-M Application Server is restarted.

SRVH16I MEMBER: memName ORDERID: orderId EXCLUDED FROM DOWNLOAD

Explanation: This information message indicates that the memName member was not downloaded during the current downloading of jobs from the AJF to Control-M/EM because it was previously excluded from this process.

The member may have been automatically excluded because it caused an abend during a prior download and DWNLDERR=EMX is specified in the CTMPARM member, or because it was intentionally excluded using the CTMAPI command EMDOWNLD EXCLUDE MEMBER= memName.

The variables in this message are:

Corrective Action: No action is required.

SRVH17I MEMBER: memName ORDERID: orderId WILL BE EXCLUDED FROM NEXT DOWNLOAD

Explanation: This information message indicates that the memName member will not be downloaded during the next downloading of jobs from the AJF to Control-M/EM.

This action is taken because the exclude action is indicated in the CTMPARM member by the parameter DWNLDERR=EMX.

Corrective Action: No action is required.

SRVH18E MEMBER: memName ORDERID: orderId NOT FLAGGED FOR EXCLUSION: rc rsn

Explanation: Indicates that a job, which caused an abend while downloading to Control-M/EM, and was therefore supposed to be flagged for exclusion from the next download, could not be flagged. The full message details the return code and reason code, which specify why the job could not be flagged.

Corrective Action: If the problem occurring during download persists, contact Control-M support.

SRVH1GE ABEND DURING UPLOAD OF TABLE tableName

Explanation: Upload of a job table from Control-M/EM failed because of invalid data sent from Control-M/EM.

Corrective Action: Contact BMC Support and provide the details of the problematic job table.

Parent Topic

SRV messages