The following items should be defined in the Work Load Manager:

• Service Class – determines a response time goal. A customer can define separate Service Classes for different IOAAS request types, or use one Service Class for several IOAAS request types.
• Classification Rules – enables the WLM to link the transaction name with the Service Class.
• Transaction Name Group – contains Qualifier Name used by the Control-D Application Server to connect to the WLM.