ctm_diag_comm

The ctm_diag_comm utility generates a report that describes the connection between a specified Agent or Agentless Host and a Control-M/Server. You can specify the hostname of an Agent or the hostname of a computer that you want Control-M/Server to communicate with.

Running the ctm_diag_comm Utility

This procedure describes how to generate a report about the connection details between the specified Agent or Agentless Host and Control-M/Server.

Begin

  1. Do one of the following:

    • UNIX: Log in to a Control-M/Server account.

    • Windows: Open a command prompt where Control-M/Server is installed.

  2. Do one of the following:

    • To run the utility interactively, type the following command:
      ctm_diag_comm

      You are prompted for the hostname of the Agent or Agentless Host.

    • To run the utility as a single command, type the following command:
      ctm_diag_comm <Agent> | <remoteHost>

ctm_diag_comm Parameters

The following table lists the ctm_diag_comm utility parameters.

Parameter

Description
<Agent>

Defines the hostname of the Agent.

<remoteHost>

Defines the name of the specified Agentless Host that Control-M/Server attempts to communicate with.

A Control-M/Server is installed on a UNIX computer with the hostname taurus. Agent has not yet been defined in the Control-M/Server database, so when ctm_diag_comm is invoked, it will try to generate a report connecting it as an Agent or Agentless Host. The following report appears after invoking this command:

Copy 
Control-M/Server to Control-M/Agent Communication Diagnostic Report
-------------------------------------------------------------------
CTMS User Name                    : ctm900sd
CTMS Directory                    : /home1/ctm900sd/ctm
CTMS Platform Architecture        : Solaris
CTMS Installed Version            : 
CTMS Local IP Host Interface Name : taurus
Server-to-Agent Port Number       : 12666
Agent-to-Server Port Number       : 7420
Server-Agent Comm. Protocol       : TCP
Server-Agent Protocol Version     : 07
Server-Agent Connection mode      : Transient
Agent Platform Name               : mars
Agent Status                      : Unknown
Agent known Type                  : Undefined
UNIX ping to Agent or Remote host : Succeeded
CTMS ping to Agent or Remote host : Succeeded
CTMS Ping mars as Regular Agent
==============================
Agent [mars] responded with "Agent not available."
CTMS Ping mars as Remote Host
============================
Remote host [mars] is available through Agent [nova]
Connection protocol : SSH
Port number         : 22
Encryption method   : REMEDY
Compression         : No