Rolling back Control-M/Agents

This procedure describes how to roll back Control-M/Agents to their original version prior to the upgrade, if there was a problem with the upgrade. You can only roll back Control-M/Agents that were upgraded with the Control-M/Agent Deployment tool.

This procedure must be done within a defined period based on the AD_GA_RETAIN_DAYS system parameter, as described in Control-M/Agent deployment parameters.

Before you begin

• Verify that all jobs on the selected Control-M/Agents have ended. If jobs are still running during the rollback, they might fail.

To roll back Control-M/Agents:

1. From the Manage tab, select Deployment.

   The Deployment window appears.

2. Click New Activity > Agent > Rollback.

   The Rollback Control-M Agents Activity window appears.

3. Do the following:
   1. In the Activity Name field, accept the default or type a new name for this activity.
   2. In the Description field, describe the purpose of this activity (optional).
   3. In the E-Mail Notification Address field, type the email address(es) that you want to receive notifications about this activity (optional).

      To receive email notification, you need to define the email server parameters, as described in SMTP parameters.

   NOTE: Any configuration changes that you might have made after the upgrade will be lost when you roll back to the previous version including the updating the primary or secondary Control-M/Server or communication port.

4. Click Next.
5. From the Rollback Agents from Version drop-down list, select the version or fix pack that you want to roll back from and then select the Control-M/Agent(s) that you want to roll back.
6. Click Rollback.

   The rollback process begins immediately and is rolled back to the previous version. To view and troubleshoot the internal stages of the rollback, click Log from the Agent Deployment window.