General service parameters

The following table describes general information about the selected service.

Service Information

Description

Name

Name of service.

BIM

Defines whether the service is a BIM service. If the BIM_icon icon appears, the service is a BIM.

Description

Provides a description of the service in free text. A well written description can help you determine how the service fits into your workflow.

Status Code

Shows the graphic and code that represents the status details.

Status Details

Shows the status of the service, as described in Service Status Details.

Deadline

Determines the time when the service must complete to be considered not late.

Note

Provides specific service information. For more information, see Adding a service note.

Start Time

Shows the timestamp when the service started to run.

Estimated End Time

Shows the time when the service is estimated to stop running.

Progress

Shows the progress bar the percentage of the jobs that have completed in the service.

Total Jobs Number

Total number of jobs in the service.

Jobs Completed

The number of jobs completed.

Jobs Without Statistics

The number of jobs without statistic information.

Priority

Shows the priority level of the service.

Ordered By

Shows the name of the person who ordered the service.

Order Time

Shows the time the service was ordered.

Slack Time

Shows the difference in time, in the format HH:MM, between the due time of the service and its estimated end time.

EXAMPLE: If the service must end by 10:15 (due time), and its estimated end time is 10:05, its slack time is 10 minutes.

This information, together with the service priority level, can help you decide which problems are most urgent.

Last Status Update

Shows the last time the status was updated.

Avg Completion Time

Shows the time Batch Impact Manager estimates that the service will complete. This calculation is based on existing Control-M average run time statistics or exceptions.

Problematic Jobs

Shows the ID number and the Job name of the problematic jobs.

NOTE: If a job is associated with a Workload and the Workload has limitations defined for quantitative resources, then a line is displayed in the Status pane indicating this submission criteria and its status.

Parent Topic

Service analysis