5711 SMART folder 'SmartFolderName' not ordered (Reason)

Explanation: An order request is submitted for the SmartFolderName SMART folder, but Control-M/Server does not order the SMART folder.

The failure may be due to the following:

• Problems with the SMART folder processing definition (such as SMART folder not found, error in the SMART folder's schedule parameters)
• Database problem (such as a communication problem or space problem)
• Scheduling criteria of the SMART folder, which does not match the ordering date

The SMART folder is not ordered or forced.

Corrective Action: Check the SMART folder scheduling criteria. Check for error messages in the proclog directory and in the database error logs.