Explanation: When the connection with Control-M/EM is down, alerts are saved in an alert file. When the connection with Control-M/EM returns, Control-M/Server reads this file and handles all the alerts contained therein. When writing to the alert file, the file is locked. When the alerts are handled, the lock releases. Releasing the lock fails.
Alerts are handled.
Corrective Action: Restart Control-M/Server and contact BMC Software Customer Support.
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