40202 Communication with the database server was lost and can not be recovered. Server is shutting down in number minutes. (ERROR)

Explanation: X-Alert message. The Central Management Server (CMS) issues this message when the connection to the database is lost and cannot be recovered. The CMS remains active for number minutes after communication is lost so that users can receive this message.

The Central Management Server remains active for number minutes. The default is 2 minutes.

Corrective Action: Recycle the Central Management Server to reestablish the connection. If the problem persists, run the Control-M/EM Health Check utility by typing em_data_collector from the command line and contact BMC Customer Support. For more information about using the Health Check utility, see: Health Check utility.

Parent Topic

Control-M/EM Messages