40801 GUI Server failed to load active net. (server, collection). (ERROR)

Explanation: X-Alert message. The GUI Server fails to load an active net for a specific Control-M Server when opening a ViewPoint.

No jobs for the specified Control-M Server are displayed. If the problem is due to an unavailable database, the GUI Server stops responding.

Corrective Action: Your database might be experiencing problems. If you cannot fix the problems, run the Control-M/EM Health Check utility by typing em_data_collector from the command line and contact BMC Customer Support. For more information about using the Health Check utility, see: Health Check utility.

Parent Topic

Control-M/EM Messages