40001 EM Server failed to write audit action to the EM database (action = action, user = userName, return_code = rc, db error = error (ERROR)

Explanation: X-Alert message. The Control-M/EM Server fails to write an audit action to the Control-M/EM database.

The variables in this message are:

• action - the audit action that was not written to the database
• userName - the name of the user who requested the action
• rc - the return code that is issued
• error - the error returned from the database explaining why the write action failed

The Control-M Configuration Manager displays an explanation of the write failure.

Corrective Action: Your database may be experiencing customer problems. If you cannot fix the problems, contact BMC Software Customer Support.