24005 Failed to load alerts for data center dataCenter because of database problems. (ERROR)

Explanation: X-Alert message. Problems with the database cause the GUI Server to fail in reading the alerts related to the specified Control-M/Server after establishing the connection with it.

Alerts that are relevant for the specified Control-M/Server are not displayed by the Global Alerts Client.

Corrective Action: Run the Control-M/EM Health Check utility by typing em_data_collector from the command line and contact BMC Customer Support. For more information about using the Health Check utility, see: Health Check utility.

Parent Topic

Control-M/EM Messages