29002 Upload of folderName Aborted (time-out), no answer from Control-M name. timeout= time, instance= ID

Explanation: A service that was uploading a definition folder timed out. This message appears together with general timeout message 29001. The final status of the upload is unknown.

The variables in this message are:

• folderName - the definition folder name.
• name - the Control-M name.
• time - the length of the timeout, in seconds.
• ID - the internal service ID.

The service is cancelled by the Gateway.

Corrective Action: Retry the operation. If the problem occurs again, contact BMC Software Customer Support.