6897 Failed to update Remote Host hostName, rc

Explanation: The Control-M/Server Configuration Agent fails to perform the "update remote host details" procedure.

The Control-M/Server Configuration Agent sends an error message to the Control-M Configuration Manager. The remote host is not deleted.

Corrective Action: Check the extended message that accompanies the ping failure message. Possible causes for the failure are:

• One of the agents mapped to the remote host is invalid (either the agent does not exist, or it has protocol version 06 or lower).
• Cannot update details for the Default remote host.

Check previous messages, and contact BMC Customer Support.