6756 Failed to read CM information for Control-M/Agent nodeID from the database, rc

Explanation: The Control-M/Server Configuration Agent fails to read information about application plug-ins from the Control-M/Server database.

The Control-M/Server Configuration Agent replies with an error to the life check request from the Control-M Configuration Manager. As a result, the Control-M Configuration Manager fails to retrieve topology and status information from Control-M/Server.

Corrective Action:

• Check the database log.
• Check previous messages, and contact BMC Customer Support.