6751 Update Control-M/Agent nodeid nodeID failed

Explanation: An attempt to update the parameters or status of a Control-M/Agent fails. This message can appear during three different scenarios:

• After a test agent operation from the Control-M Configuration Manager. The failure may cause the agent to remain in some intermediate state.
• After a "set parameters" operation, if one of the steps of the set parameters has failed. In this case, if the persistency property of the agent changes, the server and the agent may not synchronize.
• After an agent operation which is not "test agent" or "set parameters". This indicates a failure to update the Agent status file in the Control-M/Server.

Control-M/Server fails to update the Control-M/Agent status or parameters.

Corrective Action: Do one of the following:

• Scenario A

Verify the correct agent status and agent parameters.

• Scenario B

Check that the server and agent are synchronized in terms of the persistency property.

• Scenario C

Check for a reason an update to the file named as the hostID under data/AGSTAT directory failed. Check for disk space, file authorizations, etc.

Check previous messages, and contact BMC Customer Support.