Explanation: The Control-M/Server fails to authenticate the supplied username and password/key.
Corrective Action: Perform the action that follows each scenario:
Failed to connect to WMI remote host:
Check that the correct username and password have been supplied.
Check that the WMI services are running.
Verify that the user has administrator privileges on the remote host.
Failed to connect to SSH remote host:
Check that the correct username and password have been supplied.
Check whether one of the following SSH key types are being used: OpenSSH or SSH2.
If OpenSSH is being used:
Create a key with the openSSH option.
Store the public key in the $HOME/.ssh/authorized_keys file. In older OpenSSH, the public keys should be stored inside the $HOME/.ssh/authorized_keys2 file.
If SSH2 is being used:
Create a key with the SSH2 option.
Copy it to the remote host's $HOME/.ssh2 directory as a separate file. For example, key1 pub.
Add the line Key key1.pub to the $HOME/.ssh2/authorization file.