Online Viewing Survey

We have tried to change the end users' mentality from that of receiving reports, to that of accessing information online as required. The demonstration or previews of the Online Viewing facility should have persuaded the users that they should switch most, if not all, of their reports to the online environment.

We are now ready to conduct a User Survey to see which users of the pilot application would like to receive their reports online. It is important to get the super users involved in this phase. They will be able to drive the survey in the end user departments and can make sure that the User Surveys are filled in and returned.