Phase 9: Online Viewing Implementation

In this phase, you will implement the User Report (Online Viewing) facility of Control-D. This will provide users with a platform to access report information online by using their preferred access environment. It will also supply the users with a mechanism to manipulate report output and offer them the capabilities of a more productive and better service to meet their business objectives.

This phase includes recommended actions that should be taken before online viewing is implemented, details the steps required for implementation, and suggests how this phase should be approached.

Some of the questions we will be answering in this phase are:

• How should I approach the online viewing implementation?
• How do I persuade the users to change?
• What benefits will the end users get from the implementation of online viewing?
• What benefits will the computer department get from the implementation of online viewing?
• What needs to be done before the implementation?
• How do I set up the online viewing environment?
• How should the User Survey be conducted?
• Who should train the users to use the Online facilities?