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This group includes messages for the Control-D, Control-D/Image, and Control-D/Page on Demand products.
Explanation: An internal error occurred when accessing the Index facility of Control-D/WebAccess Server Page On Demand or Control-D PRINT monitor.
The requested action is not performed.
Corrective Action: Report this problem and any relevant error messages from the IOA Log and the Control-D Application Server to BMC Customer Support.
Explanation: There are too many index paths for this report. Some index paths cannot be accessed using Page On Demand.
Only the displayed index paths are accessible using Page On Demand.
Corrective Action: You can access the rest of the index paths by means of the Control-D Index facility.
Explanation: An internal error occurred when the user attempted to access an Index facility of Control-D/WebAccess Server Page On Demand.
The function is not performed.
Corrective Action: Check the IOA Log and the system log for additional error messages. Report the problem and any additional error messages to BMC Customer Support.
Explanation: An internal error occurred when the user attempted to exit from the Index facility of Control-D/WebAccess Server Page On Demand.
The server on the host cannot close the index used. Other problems may occur because of this error.
Corrective Action: Check the IOA Log and the system log for additional error messages. Report the problem and any additional error messages to BMC Customer Support.
Explanation: Insufficient memory in the host server to perform the index request.
The indexes cannot be accessed.
Corrective Action: Increase the REGION size of the server task on the host, and restart the server.
Explanation: The report entry corresponding to the index being processed does not exist. The report entry was probably deleted by another user or by CTDDELRP utility.
The report is not displayed.
Corrective Action: Refresh the User Report list to get a current list of existing report entries.
Explanation: An internal communication error occurred between Control-D/WebAccess Server and the Control-D Application Server.
The requested action is not performed.
Corrective Action: Report this problem and any relevant error messages from the IOA Log and the Control-D Application Server to BMC Customer Support.
Explanation: Internal error in communication between Control-D/WebAccess Server and the Control-D Application Server.
The report section is not retrieved.
Corrective Action: Report this problem and any relevant error messages from the IOA Log and the Control-D Application Server to BMC Customer Support.
Explanation: The Control-D Application Server failed to load a load module.
The requested function is not performed. Other problems may follow.
Corrective Action: Consult your INCONTROL administrator. If necessary, report this problem to BMC Customer Support.
Explanation: Internal error in the Control-D Application Server or Control-D PRINT monitor.
The requested action is not performed.
Corrective Action: Report this problem, the report entry for which it occurred, and any relevant error messages from the IOA Log and the Control-D Application Server to BMC Customer Support.
Explanation: An internal error occurred when accessing the Index facility of Control-D/WebAccess Server Page On Demand.
The requested action is not performed.
Corrective Action: Record this problem and any relevant error messages from the IOA Log and the Control-D Application Server to BMC Customer Support.
Explanation: An internal error occurred when accessing the Index facility of Control-D/WebAccess Server Page On Demand.
The requested action is not performed.
Corrective Action: Record this problem and any relevant error messages from the IOA Log and the Control-D Application Server to BMC Customer Support.
Explanation: The index values in the selected path are not unique. The report cannot be viewed.
The report section is not viewed.
Corrective Action: Choose index values from the List of Index Values, and then attempt to View the report.
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