Workflow Insights

Control-M Workflow Insights is a data collection, analysis, and visualization add-on that enables you to monitor and track your key performance indicators (KPIs)Closed A metric used to track progress toward a critical business or operational goal, such as meeting SLA deadlines. across a number of numerical and graphical dashboards, such as Workflow Health, Job Execution Trends, and Optimization Insights. User-defined time periods, dashboard-specific filters, and two different (plain text and JSON) query fields enable you to gain insight into current and past business performance and adjust operational goals accordingly. For more information, see Workflow Insights Dashboards.

The dashboard filters enable you to select the time period you want to review and refine your searches via simple language, OpenSearch, Kibana Query Language (KQL), or Lucene Query Parser Syntax (LUCENE). For more information, see the OpenSearch, Kibana, and Lucene documentation. Active filters and queries can be saved for future use. For more information, see Workflow Insights Dashboard Filters.

Workflow Insights and Archive Service are not supported on the same Distributed host.

The following video provides a detailed visual overview:

To install, see Workflow Insights Installation.

Dashboards

Workflow Insights distributes its metrics over the following nine unique OpenSearch dashboards that collect, analyze, and visualize your workflow performance data:

  • Workflow Health: Monitors workflow and job health and their stability over time.

  • Workflow Distribution: Monitors workflow and job distributions on the system to ensure effective Agent load balancing.

  • Workflow Alerts: Monitors various alert metrics, such as job applications, hosts that generate the highest number of alerts, the most common alert messages, and alert trends over time.

  • Workflow Definition Updates: Exposes insights about job and folder definition updates, such as jobs and folders that were added, deleted, or modified, and by which users.

  • SLA Management Services: Collects specific metrics about your SLA Management Services, which enables you to monitor the following:

    • Health and stability of the services over time.

    • Jobs that execute for an extended period that can impact service completion time.

    • Time gaps between consecutive jobs that buffer against service completion delays.

  • Optimization Insights: Exposes workflow and job optimization insights that might affect workflow and job efficiency.

  • Workflow Insights: Monitors job execution metrics, such as the average duration of job execution, monthly jobs executed, and number of job executions, by start or end time.

  • User Actions: Monitors and exposes user actions that can be automated.

  • Workflow Insights: Monitors job execution metrics, such as the average duration of job execution, monthly jobs executed, and number of job executions, by start or end time.

  • User Actions: Monitors and exposes user actions that can be automated.

Workflow Insights Data Exporter

Workflow Insights Data Exporter is a Control-M Automation API tool that enables you to export some or all of the data that Workflow Insights collects into OpenSearch-indexed CSV files, which you can load into other dashboard programs outside of Control-M, as described in Workflow Insights Data Exporter.