Configuring BMC ProactiveNet on Microsoft Windows

This procedure describes how to install and configure the BMC Batch Impact Manager class on BMC ProactiveNet Server on Windows.

To configure BMC ProactiveNet on Microsoft Windows:

  1. Create a temporary directory.
  2. From the BMC Batch Impact Manager installation home, copy the contents of one of the %EM_HOME%/bim/proactivenet/classes subdirectory to the temporary directory.
  3. Navigate to the temporary directory, created in step 1, which contains the files copied from the installation CD.
  4. Open the Microsoft Windows Services utility and ensure that the mcell_cellID service is running.
  5. Open a Command Prompt window and run the following command:

    load.cmd > load.log

  6. To check that the mcell service is running, refresh the display periodically by pressing F5.
  7. If the mcell service stops, restart it.
  8. Close the Command Prompt window.
  9. Ensure that you keep the load.log file that is generated by load.cmd, in case services do not get transferred to BMC ProactiveNet.

Parent Topic

BMC Service Impact Manager configuration