When defining a service, the first step is to identify a set of dependent jobs that represent a critical batch service that must complete by a certain time. Control-M SLA Management analyzes the performance of this set, or chain, of jobs to calculate if the service will end on time.
After you have identified the chain of jobs, a new Control-M SLA Management job must be defined so that it, too, depends on the other jobs. The Control-M SLA Management job must be defined as the last job in the chain. BMC Batch Impact ManagerSLA Management considers any jobs defined above the Control-M SLA Management job as part of a batch service, as shown in the following figure:
All jobs defined in this figure are part of the critical service because the BIM9559 BMC SLA Management job depends on them, either directly or indirectly.
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