Setting the code page for CJK support on Windows

This procedure describes how to set the code page for CJK support on Windows. This must be done before you install Control-M.

Update the locale to the same value on every computer running Windows that runs the following components:

• Control-M/EM
• Control-M/Server
• Control-M/Agent
• Control-M Application Plug-Ins

To set the code page for CJK support on Windows:

1. From a command line, type chcp <codePage>, where <codePage> can be one of the following values:
   • 932 (ANSI/OEM, Japanese Shift-JIS)
   • 936 (ANSI/OEM, Simplified Chinese GBK)
   • 949 (ANSI/OEM, Korean)
   • 950 (ANSI/OEM, Traditional Chinese Big5)

   EXAMPLE: chcp 932.

   If the code page is invalid, contact your system administrator to install the required code page.

   NOTE: For Control-M components to communicate properly with each other, you must set the locale for all product components to the same value. Discrepancies between locale settings can corrupt data while data is passed from one component to another.

2. Ensure that the corresponding code page is selected on the list of Code page conversion tables.