Changing a server-agent connection mode for an existing agent

This procedure describes how to modify the settings of each agent according to its required configuration.

To change server-agent connection mode:

1. In Control-M Configuration Manager, right-click the required Control-M/Agent, and select Properties.
2. In the Communication tab, click the down-arrow next to Secure Socket Layer and select the required value. The values are:
   • Default – inherit the value from the Control-M/Server configuration
   • Enabled – the connection between the Agent and the Control-M/Server is SSL mode irrespective of the Server connection mode
   • Disabled – the connection between the Agent and the Control-M/Server is TCP mode irrespective of the Server connection mode
3. Click Test to check that your settings are correct and workable.
4. Once the test has validated the settings, click OK.

   The connection mode for the agent can be set for any of the valid values. The server will adjust to the changes made.

   NOTE: BMC recommends that switching from SSL Enabled to the server default mode (when the mode is set to DISABLED) must be performed in the following steps:

   • Set the agent to SSL disabled and then wait for the agent to become available again.
   • When the agent is available (connecting in TCP mode), set the agent to work in default mode.