5167 the GC_convertString failed to convert OUTPUT name

Explanation: An attempt was made to perform an operation requiring a platform that Supports CJK languages, but the platform Supports only LATIN-1 characters, and therefore the operation fails.

Corrective Action: Use the following sequence of commands to change the platform mode to CJK: ctmagcfg > advanced parameters > Foreign Language Support.

Parent Topic

Control-M/Agent Messages