Troubleshooting diagnostic data collection failure

This procedure describes how to troubleshoot diagnostics data collection failure due to no available disk space.

To troubleshoot diagnostic data collection failure:

1. From the Diagnostic Data Collection window, click Advanced.
2. In the Command Line Parameters field, add the following string:

   -max_size=<NEW_SIZE_IN_MB>

   The value of <NEW_SIZE_IN_MB> is calculated as follows:

   • Check the available space under ctm_em location.
   • Define a new value that is less than the available disk space divided by 3.
3. Click OK.

   The data is regenerated.