This procedure describes how to add a What-If event to a scenario, which enables you to simulate actions that can resolve service problems, and analyze their impact on the active jobs, before actually executing them.
To add a What-if event:
The What-If Scenarios icons appear.
The specific What-If <type> dialog box appears, as described in What-If scenario options.
The What-If appears, and is enabled, and the Business Service Analysis Viewpoint background color changes to blue to indicate that this is in simulation mode.
The Viewpoint appears without the background color.
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