Solution 2: Application cannot be started

This solution provides an alternate method for use with the Control‑M/EM API. If you implement this solution, use this method at all times.

To solve the problem:

• Do one of the following
  • UNIX:
    • Define an alias to bypass the path that contains spaces. The alias should point to the Control‑M/EM API emapi-800 root directory. By using this alias when calling the Control‑M/EM API, you can avoid referring to spaces and special characters that exist in the actual path.
    • After defining the alias, reconfigure the Control‑M/EM API so that it uses the new path.

If the Control‑M/EM API root directory is ctm_em/path with space/emapi-800, use the following commands to create the alias:

cd ctm_em

ln -s "path with space" pathwithoutspace

cd ctm_em/pathwithoutspace/emapi-800

Reconfigure the Control‑M/EM API to reflect the new path.

• Microsoft Windows:
  • To avoid referring to spaces and special characters that exist in the actual path of the Control‑M/EM API, call the Control‑M/EM API by using the MS-DOS-compatible (short) 8.3-format version of its name. Ensure that you reconfigure the Control‑M/EM API so that it uses the 8.3-format version of its path.

Open a new command prompt window.

Change the directory to the Control‑M/EM API root directory, referring to the directory by using the 8.3-format version of its name.

If the Control‑M/EM API root directory is d:\Program Files\BMC Software\emapi-800, use the following command:

cd progra~1\bmcsof~1\emapi-800

Reconfigure the Control‑M/EM API to reflect the new path.