Health Check

Control-M Health Check utility scans and collects system information about the environment on which Control-M/EM, BMC Batch Impact Manager, and Control-M/Forecast reside. This information is used by BMC Support in helping to troubleshoot and correct problems. The information gathered is maintained in a compressed hierarchical format that allows for analysis of the collected information.

The Control-M Health Check utilities scan and collect system information about the environment on which the various Control-M components are installed. This information is used by BMC Support in helping to troubleshoot and correct problems. The information gathered is maintained in a compressed hierarchical format that allows for analysis of the collected information.

The following Health Check utilities are available with the following data collectors:

• em_data_collector—for Control-M/EM, BMC Batch Impact Manager, and CONTROL-M/Forecast
• ctms_data_collector—for Control-M/Server
• ctma_data_collector—for Control-M/Agent, Control-M/Application Add-ons, and Control-M Business Process Integration Suite

The Health Check the following parameter types, which allow you to scope the data that you package for Support:

• Components—Running Health Check utility with default settings gathers data from all products covered by that utility.
• Category—information type groupings, for example, operating system, database, or scheduling. For more information, see Standard Category parameters referred to in Health Check utility parameters.
• Profile—In general, a Profile is a predefined combination of Components and Categories. For more information, see Profile parameters referred to in Health Check utility parameters.

The following options are available for running Health Check:

Running Health Check utility from a command line, without specifying parameters. Such default runs are described in Running Health Check utility with default parameters (see below).

• Specifying parameter values in a command line, as described in Running Health Check utility with specifying parameters.
• Changing default parameter values in config.ini, as described in Running Health Check utility using config.ini parameters.
• Running Health Check utility from a batch file, as described in Running Health Check utility from a batch file.

The Health Check Utility first reads parameters that are specified in the command line (if any). After which the Health Check Utility reads the parameters that have been defined in the config.ini file. Values in the config.ini overwrite any parameter specified in the command line. If no category/profile or component values are specified in either the command line or config.ini file the Health Check Utility executes a pre-defined default run. The run parameters are determined by the config.ini file with the default value of the days parameter being 10.