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In this problem, the Daily Invoice file arrives too late to check or correct errors.
To provide management with accurate and timely reports, the ISD staff needs time to run the reports and check with divisional users to identify and correct any error conditions. Often, the operations staff attempts to run the invoice processing job during the early afternoon, only to find that the job fails to run because one of the files was not sent from a division, or was received in error.
The operations staff often gets involved in other situations and then forgets, or doesn't have time to follow up on, this problem until it is too late to make that day's schedule.
ISD management becomes aware that there is a problem when the executives and divisional managers phone to complain that they haven't received their reports, or that their reports are in error.
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