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Using Control-D online viewing services (described in Phase 9), users can access the same report concurrently and easily apply their individual exception criteria, eliminating a time-consuming and error-prone manual process. If reports are downloaded to their PCs using Control-D/WebAccess Server (described in Phase 10), users can automatically copy report details into another PC application (such as spreadsheet applications).

You will need to know the user’s procedures to ensure that you deliver exactly their requirements using Control-D. These procedures will be revealed when you begin the user consultation process (described in Phase 8).

Note: You should by now have completed the distribution system review.

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What Happens to the Report Once Received by the User?