This group includes messages for the IOA (infrastructure) product.
Explanation: An error occurred while trying to allocate an OSS Extract Database file.
This error causes the dynamic allocation of the SORTIN DD statement to fail.
For a description of the return code received, see the IBM manual MVS Programming: Authorized Assembler Services Guide.
The mediaName media is terminated.
Corrective Action: Use the return code (rc) and reason code (rsn) to determine the problem and correct it. If you cannot resolve the problem, record the DD statement, return code and reason code, and contact BMC Customer Support.
Explanation: The internal sort of the OSS Extract Database file failed.
The mediaName media activates the regular sort program at the site. The system log should contain additional messages about specific errors.
The mediaName media is terminated.
Corrective Action: Check the system log for messages describing the error. Contact the system programmer for assistance, if needed. If the problem is not resolved, contact BMC Customer Support.
Explanation: An attempt was made to view a report but the mediaName media was not be able to find the volser volume serial number on which this report resides.
When media mediaName media detects a user request to view a report, it searches the OSS Extract Database to find the volume on which the requested report resides. The OSS Extract Database does not contain an entry for volume volser.
The user request is not executed.
Corrective Action: Check the OSS Extract Database and make any appropriate corrections. Contact the system programmer for assistance, if needed.
Explanation: The mediaName media was not be able to find the platterId for the volser volume on which this report resides.
When the mediaName media detects a user request to view a report, it searches the OSS Extract Database to find the volser and platter on which this report resides. The OSS Extract Database does not contain an entry for the required volser and platterId.
The user request is not executed.
Corrective Action: Check the OSS Extract Database and make appropriate corrections. Contact the system programmer for assistance, if needed.
Explanation: Media mediaName encountered an internal error.
The user request is not executed. Depending on internal error severity, one of the following actions occurs:
Corrective Action: Check the IOA Log file and system log for messages describing the error. Contact the system programmer for assistance, if needed. If the problem is not resolved, record the return code and contact BMC Customer Support.
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