Messages GTM0 through GTM0xx

This group includes messages for the IOA (infrastructure) product.

GTM001W taskName : COMMUNICATION IS NOT ACTIVE

Explanation: Communication with the Enterprise Manager gateway was disconnected. IOAGATE reported the disconnection to the application server of Control-M. The taskName task of the application server issues this message.

The application server waits until communication is connected again.

Corrective Action: Check IOAGATE messages to identify and fix the communication problem.

GTM002W taskName : NO RESPONSE RECEIVED WITHIN EXPECTED TIME INTERVAL

Explanation: The Enterprise Manager gateway did not respond to an IOAGATE transmission within the time allowed.

The Control-M application server waits for a message from the Enterprise Controlstation gateway.

Corrective Action: Check the Enterprise Manager gateway to find out why it is not responding.

GTM003E taskName : COMMUNICATION SLOWDOWN ENCOUNTERED

Explanation: IOAGATE buffers are full. IOAGATE can not accept any new messages from the Control-M application server. IOAGATE informs the application server. The taskName task of the application server tries to transmit again several times and, if it does not succeed, issues this message.

The Control-M application server stops.

Corrective Action: Check IOAGATE messages to try to identify and fix the problem. If necessary, contact BMC Customer Support.

GTM004E taskName : MBX INTERNAL ERROR ENCOUNTERED. FUNCTION: funcName RC=rc

Explanation: An internal error occurred in the MBX API.

The Control-M application server terminates.

Corrective Action: Contact BMC Customer Support.