This group includes messages for the IOA (infrastructure) product.
Explanation: This information message indicates normal startup of the address space of the application server.
The variables in this message are:
Corrective Action: No action is required.
Explanation: This information message indicates that the manager of the application server detected that the IOAGATE is down. The shutdown may be due to an operator request or to an error.
The server address space shuts down.
Corrective Action: If the shutdown was due to a problem, check the IOAGATE messages for errors that may have caused the shutdown.
Explanation: This information message indicates that the application server was shut down because a STOP command was issued to its address space.
In this message, consoleId is the identity of the console from which the STOP request was issued. The value of consoleId depends on whether this request was issued from a physical or virtual console. If it was a virtual console, the value of consoleId may coincide with the user ID of the operator who issued this request, depending on your local configuration.
The address space of the application server shuts down.
Corrective Action: No action is required.
Explanation: This information message indicates that the application server successfully acquired the specified heartbeat resource.
During initialization, an application server issues an ENQ request to acquire the indicated resource exclusively. The resource acts as a heartbeat mechanism between the IOAGATE and the address space of the server. If the resource becomes available in the address space of the IOAGATE, it indicates an application server failure.
The variables in this message are:
Corrective Action: No action is required.
Explanation: The manager of an application server encountered a severe internal error.
The address space of the server shuts down with a return code of 44.
Corrective Action: Contact BMC Customer Support.
Explanation: A critical server task terminated. A server task may be defined as critical in the address space of an application server. If a critical task fails, the server address space goes down. The CD server task is always critical.
The server address space shuts down with a return code of 68.
Corrective Action: Check the error messages of the server address space for the cause of the critical task termination. If there are no other active application server address spaces, recycle the IOAGATE.
Explanation: This message warns that one server task of the server address space terminated. The message may be accompanied by error messages issued by the failed server task itself.
The variables in this message are:
If the terminated task was critical or was a single CS task, the server address space shuts down. Otherwise, normal processing continues, and, if recovery is not blocked for this server task, the IOAGATE tries to recover the server task, when message ECAB41I may be issued.
Corrective Action: If there are any error messages that relate to the server address space, check them to determine and fix the cause of the task termination. Restart the server task using the F IOAGATE,STARTTID=taskId command.
Explanation: The last CS server task ended. The application server address space cannot function when there is no CS server task available.
The server address space shuts down with a return code of 12.
Corrective Action: Check the other error messages that relate to the server address space to determine the cause of the CS task termination. If there are no other active server address spaces, recycle the IOAGATE.
Explanation: IOAGATE does not respond to the application server address space. The IOAGATE probably experienced internal problems and could not respond to an application server.
The server address space shuts down with a return code of 64.
Corrective Action: Do the following:
Explanation: Application server manager ended. An application server address space cannot function when there is no channel available to communicate with the partner or client.
The server address space shuts down.
Corrective Action: Examine the error messages that relate to the channelId channel. Recycle the IOAGATE.
Explanation: This information message provides header information about communication channels defined in the ECAPARM configuration file. ECAA0BI messages that follow provide details for each channel. This message is issued once, in response to an F IOAGATE,CHANNEL (or CHAN) command.
Corrective Action: No action is required.
Explanation: This information message provides detailed information about a single communication channel. It is issued for each communication channel in response to an F IOAGATE,CHANNEL (or CHAN) command.
Each occurrence of this message identifies a communication channel defined in the ECAPARM configuration file. If you have enabled a DC (dual connection) communication channel, the information is provided in two ECAA0BI messages. A set of these messages provides information about all the channels. The ECAA0AI message provides headings for the set.
The variables in this message are:
Corrective Action: No action is required.
Explanation: The application server address space obtained an improper ECAPARM configuration member. The most likely cause was an incorrect PARM library allocated by the DAPARM DD statement.
In this message, suffix is a 1-character ID that specifies a unique ECAPARM configuration file.
The server address space shuts down with a return code of 60.
Corrective Action: Check and correct the ECAPARM configuration file, the DAPARM DD allocation, or both.
Explanation: An application server failed to acquire the specified heartbeat resource.
During initialization, an application server issues an ENQ request to acquire the indicated resource exclusively. The resource acts as a heartbeat mechanism between the IOAGATE and the address space of the server. An application server failure is indicated if the resource becomes available in the address space of the IOAGATE. Failure to acquire the heartbeat resource by an application server is a severe error.
The variables in this message are:
The application server shuts down.
Corrective Action: Do the following:
Explanation: The application server manager encountered a severe internal error when handling the MAXMSGSZ ECAAPPL parameter.
Valid values for rsn are:
The address space of the server shuts down with a return code of 96.
Corrective Action: Contact BMC Customer Support.
Explanation: A severe internal application error occurred in the application server.
The application server shuts down.
Corrective Action: Examine any other error messages that relate to the server address space to determine the cause of the failure, take appropriate corrective action, and restart IOAGATE.
Explanation: This information message in an application server address space indicates that this application has detected IOAGATE going down.
The application server address space goes down with a return code of 112.
Corrective Action: Attempt to identify and correct the problem that caused IOAGATE to go down.
Explanation: The ioagateName application server manager cancelled the taskId task of the application server with a completion code of U007.
When a server task is busy for longer than the period defined for this application server by the BUSYDUR parameter, the following events occur:
This message (ECAA0IW) is followed by message ECAA06W.
The variables in this message are:
The system action depends on the nature of the terminated task, as follows:
Corrective Action: Attempt to find the cause for the cancellation of the taskId server task. Try increasing the value of the BUSYDUR parameter.
Explanation: This message warns that the application server manager has cancelled a server task of the application server with a completion code of U007. This is the result of a CANCTID= taskId request issued by the operator in the IOAGATE address space.
This message is followed by message ECAA06W.
The variables in this message are:
The system action depends on the nature of the terminated task, as follows:
Corrective Action: No action is required.
Explanation: This message warns that one server task of the application server address space abended.
The variables in this message are:
If the terminated task was critical or was a single CS task, the server address space shuts down. Otherwise, normal processing continues, and, if recovery is not blocked for this server task, IOAGATE tries to recover the server task, when message ECAB41I may be issued.
Corrective Action: If there are any error messages that relate to the server address space, check them to determine and fix the cause of the task abend. Restart the server task using the MODIFY IOAGATE,STARTTID=taskId command.
Explanation: When IOAGATE started, it discovered that SSL support is not defined the same way (whether YES, AT-TLS, or NO) in the corresponding channels for CTMAS and for CTMCAS, which are defined in different IOAGATEs.
The IOAGATE that issues this message has SSL=NO in the ECAPARM configuration file, while another IOAGATE that is already up has SSL=YES or SSL=AT-TLS in its ECAPARM configuration file.
The variables in this message are:
Since the other IOAGATE has SSL=YES or SSL=AT-TLS and this IOAGATE has SSL=NO, the lower security level for this IOAGATE is not accepted. IOAGATE disables the channel and goes down if there is no other active channel.
Corrective Action: ECAPARM channel definitions should be corrected so that the channel definitions for both CTMAS and CTMCAS will have either SSL=YES, SSL=AT-TLS, or SSL=NO.
Explanation: When IOAGATE started, it discovered that SSL support is not defined the same way (whether YES, AT-TLS, or NO) in the corresponding channels for CTMAS and for CTMCAS, which are defined in different IOAGATEs.
The IOAGATE that issues this message has SSL=YES or SSL=AT-TLS in the ECAPARM configuration file, while another IOAGATE that is already up has SSL=NO in its ECAPARM configuration file.
The variables in this message are:
IOAGATE continues the startup.
Corrective Action: ECAPARM channel definitions should be corrected so that the channel definitions for both CTMAS and CTMCAS will have either SSL=YES, SSL=AT-TLS, or SSL=NO.
Explanation: When IOAGATE started, it discovered that SSL support is not defined the same way (whether YES, AT-TLS, or NO) in the corresponding channels for CTMAS and for CTMCAS, which are defined in the same IOAGATE.
This was discovered when the second channel was initializing and had SSL=NO, while another channel that was already initialized had SSL=YES or SSL=AT-TLS.
The variables in this message are:
IOAGATE disables the channel that has SSL=NO and goes down if there is no other active channel.
Corrective Action: ECAPARM channel definitions should be corrected so that the channel definitions for both CTMAS and CTMCAS will have either SSL=YES, SSL=AT-TLS, or SSL=NO.
Explanation: When IOAGATE started, it discovered that SSL support is not defined the same way (whether YES, AT-TLS, or NO) in the corresponding channels for CTMAS and for CTMCAS, which are defined in the same IOAGATE.
This was discovered when the second channel was initializing and had SSL=YES or SSL=AT-TLS, while another channel that was already initialized had SSL=NO.
The variables in this message are:
IOAGATE continues the initialization of the channel with SSL=YES or SSL=AT-TLS.
Corrective Action: ECAPARM channel definitions should be corrected so that the channel definitions for both CTMAS and CTMCAS will have either SSL=YES, SSL=AT-TLS, or SSL=NO.
Explanation: An attempt to start IOAGATE failed because another IOAGATE for the same Control-M environment is already active on another LPAR.
Corrective Action: If the IOAGATE is required to run on this LPAR, first stop IOAGATE name on LAPR lpar.
Explanation: This message indicates that SSL=AT-TLS was specified in ECAPARMx for this channel, indicating that a secure connection is required to be handled by AT-TLS, but AT-TLS is not active on the connection. The connection is terminated.
The variables in this message are:
Corrective Action: Configure a suitable TTLSRule statement in the system's AT-TLS Policy Agent Configuration file, and refresh the Policy Agent (PAGENT) address space.
Explanation: This warning message indicates that SSL=NO was specified in ECAPARMx for this channel, indicating that a secure connection is not required, but AT-TLS is active on the connection.
The variables in this message are:
Corrective Action: To eliminate this message, specify SSL=AT-TLS in ECAPARMx.
Explanation: A TCP connection was established, and then was immediately closed by a component other than IOAGATE. This may occur when AT-TLS is configured for the connection, but the handshake fails or non-encrypted data is sent. In this case, additional information may be available in the TCPIP started task, or in the IOAGATE trace output if trace level=200 is active.
The variables in this message are:
Corrective Action: Examine the relevant TCPIP started task and/or IOAGATE traces, and remediate the issue, as required. For example, set the client to use SSL, or ensure that certificates match.
Explanation: This information message indicates that AT-TLS is active on the connection that was just established with an Enterprise Manager or Control-M Configuration Manager client. This message follows message ECAT02I.
The variables in this message are:
Corrective Action: No action is required.
Explanation: This message indicates that SSL=YES was specified in ECAPARMx, indicating that IOAGATE is to handle the secure connection using native SSL support, but AT-TLS is also active on the connection. In this case, double encryption would occur and IOAGATE would not be able to successfully communicate with the client. The connection is terminated.
The variables in this message are:
Corrective Action: If the secure connection should be handled by AT-TLS, specify SSL=AT-TLS in ECAPARMx. Otherwise, disable the AT-TLS rule and refresh PAGENT.
Explanation: This information message indicates that AT-TLS is active on the connection that was just established with a WebAccess client. This message follows message ECAG62I.
The variables in this message are:
Corrective Action: No action is required.
Explanation: An application server determined that the specified IOAGATE heartbeat resource is available.
During initialization, an application server checks the IOAGATE heartbeat resource availability to see if the IOAGATE is up and running. If the resource is available, then the IOAGATE is down. For more information, see the ECAG38I message.
The variables in this message are:
The application server address space shuts down with a return code of 16.
Corrective Action: Check the IOAGATE logs to determine why IOAGATE is down, try to fix the problem and restart IOAGATE.
Explanation: The application server manager encountered a severe internal error when trying to call the func function.
Possible func and rsn (reason code) combinations, and their explanations, are shown in the following table:
call |
rsn |
Explanation |
---|---|---|
MBXATTC1 |
20 |
ATTACH for the first mailbox failed. |
MBXATTC2 |
24 |
ATTACH for the second mailbox failed. |
MBXREAD |
28 |
A mailbox READ failed. |
MBXWRIT1 |
32 |
WRITE of the first Ready message after ATTACH failed. |
MBXWRIT2 |
36 |
WRITE of the Task Terminated message failed. |
MBXWRIT3 |
40 |
WRITE of the Communication Update or Service Done internal management message failed. |
The application server address space shuts down.
Corrective Action: Contact BMC Customer Support.
Explanation: This information message indicates that the application server invoked the mod initialization module, and that the module completed successfully. During initialization, an application server invokes an initialization module if it is specified in the ECAPARM configuration file for that server.
Corrective Action: No action is required.
Explanation: The application server invoked the mod initialization module, and the module failed. During initialization, an application server invokes an initialization module if it is specified in the ECAPARM configuration file for the application server.
The variables in this message are:
The application server address space shuts down with a return code of 56.
Corrective Action: Do the following.
Explanation: This information message indicates that the application server successfully loaded the modName module. The loaded module is a handler that performs MODIFY commands dedicated for the application server. The application server loads this module during initialization.
Corrective Action: No action is required.
Explanation: Message indicates that the F CTOAS,PING MODIFY command was issued in the Control-O application server address space and a PING message was sent to the partner Control-O application server.
The variables in this message are:
Corrective Action: No action is required.
Explanation: This information message indicates that the F CTOAS,PING MODIFY command was issued in the Control-O application server of the partner and a PING request message has arrived at the local Control-O application server.
The variables in this message are:
Corrective Action: No action is required.
Explanation: This information message indicates that the F CTOAS,PING MODIFY command was issued in the Control-O Application server and the response ping message has arrived from the pinging partner Control-O application server.
The variables in this message are:
Corrective Action: No action is required.
Explanation: This information message indicates that the F CTOAS,PING MODIFY command was issued in the Control-O Application server, but the command was not performed for the reason rsn.
Valid values for rsn are:
Corrective Action: No action is required.
Explanation: The application server servr_id received the internal control message ctrl_msg from IOAGATE.
Valid values for ctrl_msg are:
Corrective Action: No action is required.
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