This group includes messages for the Control-D, Control-D/Image, and Control-D/Page on Demand products.
Explanation: An error was detected during interface with IBM WebSphere MQ Series.
The variables in this message are:
System action is determined by the completion code and reason code combination. More detailed information about these codes is included in the IBM WebSphere MQ Series documentation set.
Corrective Action: User response to a particular completion and reason code combination is determined by that combination. More detailed information about these codes is included in the IBM WebSphere MQ Series documentation set.
Explanation: Insufficient memory to decollate the message from the IBM WebSphere MQ queue.
Corrective Action: Increase the Control-D monitor REGION size.
Explanation: An error was detected during initialization of the table used in the translation of an XML report or in the checking of Xpath values of the mission definition. The message can be issued from
Possible causes of this error are:
The system performs the following actions:
Corrective Action:
or
If the problem persists contact BMC Customer Support.
Explanation: An error was detected during translation of an XML report to EBCDIC or during the checking of Xpath-values of the mission definition for XML reports. The message can be issued from
The variables in this message are:
rc |
Meaning |
---|---|
4 |
Incomplete translation, due to separator (FF) |
8 |
The encoding pair that was specified in ENCODTBL is not supported |
12 |
The input data in the XML report was incorrect |
16 |
Internal error: incorrect parameters |
20 |
One of the members that was specified in ENCODTBL was not found in the IOA IOAENV library |
The system performs the following actions:
Corrective Action:
or
If the problem persists contact BMC Customer Support.
Explanation: The MQ interface process has stopped.
This message can appear for two reasons:
Corrective Action: If errors occurred during MQ interface, review the LOG to determine the cause, make appropriate corrections, and issue the STARTMQ modify command.
Explanation: The prefix.LOAD library is not installed or the IBM WebSphere MQ Series is not installed for the user, but an MQ decollation mission was defined.
The CTD30AI message will be issued and IBM WebSphere MQ decollation will be stopped.
Corrective Action: If the IBM WebSphere MQ Series is not installed, delete the MQ mission. Otherwise correct your installation configuration and then issue the STARTMQ modify command.
Explanation: Control-D tried to retrieve a message from every IBM WebSphere MQ queue, but all attempts failed.
The CTD30AI message will be issued and IBM WebSphere MQ decollation will be stopped.
Review previous messages and issue appropriate responses. After you perform the necessary corrections, issue the STARTMQ modify command.
Corrective Action: No action is required.
Explanation: The access to this IBM WebSphere MQ Series queue is being closed because of failure of MQPUT for the ESCAPE MQ queue, or failure of MQGET for the MQ queue.
Control-D continues processing MQ decollations until this message is issued for all MQ queues.
Corrective Action: For additional information see the IBM WebSphere MQ Series documentation set.
Explanation: The CTDMQPRM member was not found in CTD PARM, or the value of the MQNOTFIND parameter has not been defined.
The CTD30AI message will be issued and IBM WebSphere MQ decollation will be stopped.
Define the CTDMQPRM member or add the name of the MQNOTFIND parameter; then issue the STARTMQ modify command.
Corrective Action: No action is required.
Explanation: Open of the Control-D Recipient Tree failed. There is a problem with the DATREE DD statement in the Control-D CLIST.
It is due to one of the following:
You will not be able to use the User Report List screen.
Corrective Action: Correct the Control-D entry CLIST DMAN (or TMAND or other) to include the DD statement DATREE. Then exit the Control-D Online Facility, and reenter.
Explanation: The Recipient Tree data set name or member name is incorrect. Control-D security exit CTDX004 checks if the data set name and member name of the DATREE DD statement are correct.
You will not be able to use the User Report List screen.
Corrective Action: Do one of the following
Explanation: The loading of the Control-D Recipient Tree failed. An appropriate error message is displayed on the operator console and the IOA Log. The error message specifies the exact cause of the problem.
Note:
ll error messages relating to the Recipient Tree on the IOA Log start with TRE.
You will not be able to use the User Report List screen.
Corrective Action: Correct the Recipient Tree. Then exit from the Control-D Online Facility, and re-enter it.
Explanation: The user has specified a value in a filter for the RECIPIENT field, and is not authorized to view report entries for recipients that match this value.
The requested function is not performed.
Corrective Action: To obtain authorization to view these report entries, contact your INCONTROL administrator.
Explanation: You are not authorized to perform this function on the User Report List file.
The attempt to perform one of the following functions does not have the required authorization:
The requested function is not performed.
Corrective Action: To get authorization to perform this function, call your INCONTROL administrator.
This message is the result of the action of the Control-D Security Exit CTDX004. For more information, refer to the following routines within this exit:
Explanation: This information message indicates that, for security reasons, one or more reports on the User Report List file was not displayed. The RECCONF routine of Control-D security exit CTDX004 determined that the requestor is not authorized to look at some report entries on the User Report List screen.
One or more report entries on the User Report List file is hidden.
Corrective Action: No action is necessary. All entries for which there is authorization will be visible. To see all report entries, call your INCONTROL administrator.
Explanation: The number of copies on the User Report List screen is above the maximum. The maximum number of copies allowed for this report is specified in the Report Decollating Mission Definition screen. The number of copies on the User Report List screen cannot be greater than the maximum number of copies on the Report Decollating Mission Definition screen.
The User Report List file is not updated.
Corrective Action: Do one of the following:
Explanation: This user to be added or deleted to the User Report List file is not defined in the Control-D Recipient Tree.
The User Report List file is not updated.
Corrective Action: Do one of the following:
Explanation: You are not authorized to use the User Report List screen. Control-D security exit CTDX004 checks the Recipient Tree to determine authorization to look at entries on the User Report List screen.
You cannot enter the User Report List screen.
Corrective Action: To get authorization to enter the User Report List screen, contact your INCONTROL administrator.
Explanation: You are not authorized to look at $SYSDATA records on the User Report List screen. Control-D security exit CTDX004 (routine USERLIST) determined that you cannot look at $SYSDATA records.
The requested $SYSDATA entries are not displayed.
Corrective Action: To get authorization to look at $SYSDATA records, contact your INCONTROL administrator.
Explanation: The user has specified a value in a filter for the APPROVAL NAME field, and is not authorized to view report entries for Approval names that match this value.
The requested function is not performed.
Corrective Action: To obtain authorization to view these report entries, contact your INCONTROL administrator.
Explanation: There are no compressed data sets for this report entry on the User Report List screen. You attempted to perform the V (View) function on the User Report List screen. The IOATOLV Control-D internal program was unable to find any compressed data sets for this report entry.
The view function is not performed.
Corrective Action: Ask the INCONTROL administrator to check why all the compressed data sets for this report were deleted.
Explanation: The report cannot be viewed due to an error in the IOATOLV internal module or in a routine called by it, which resulted in return code rc. The V(View) option was specified on the User Report List screen. The IOATOLV internal module was called to perform the view function.
The following table shows the problem indicated by each return code, the routine in which it occurred, and the suggested action to take.
rc |
Routine |
Explanation |
Action |
---|---|---|---|
04 |
IOATOLV |
Internal error in module. |
1 |
08 |
IOATOLV |
Internal error in module. |
1 |
12 |
IOATOLV |
Internal error in module. |
1 |
20 |
IOATOLV |
Too many GETMAINs - report too large. |
2 |
24 |
IOATOLV |
Internal error in module. |
1 |
28 |
IOATOLV |
Internal error in module. |
1 |
32 |
IOATOLV |
All compressed data sets were deleted. |
1 |
204 |
CTVINX# |
Index access internal error. Invalid function code passed to routine. |
1 |
220 |
CTVINX# |
Index access internal error. Unexpected end of file reached on index file. |
1 |
224 |
CTVINX# |
Index access internal error. Open error on the index file. |
1 |
236 |
CTVINX# |
Index access, internal error. Error in reading the continuation records. |
1 |
240 |
CTVINX# |
Index access, internal error. Unexpected end of file reached on index file. |
1 |
244 |
CTVINX# |
Index access, internal error. Invalid parameter passed to read index routine. |
1 |
248 |
CTVINX# |
Index access, internal error. Problem in the search for the index value. |
1 |
252 |
CTVINX# |
Index access, internal error. Dynamic deallocation of index file failed. |
1 |
280 |
CTVINX# |
Index access, internal error. Open of subindex failed. Invalid code from CTVSRTN. |
1 |
284 |
CTVINX# |
Index access, internal error. Close of subindex failed. Invalid code from CTVSRTN. |
1 |
288 |
CTVINX# |
Index access, internal error. Locate subindex failed. Invalid return code from CTVLSUB. |
1 |
292 |
CTVINX# |
Index access, internal error. Close subindex was requested but no subindexes are open. |
1 |
296 |
CTVINX# |
Index access, internal error. Error in FREEMAIN. |
1 |
300 |
CTVINX# |
Index access, internal error. Locate of value failed under Quick Access. |
1 |
304 |
CTVINX# |
Index access, internal error. Open subindex failed under Quick Access. |
1 |
316 |
CTVINX# |
Index access, internal error. PREPINX failed under Quick Access. |
1 |
324 |
CTVINX# |
Index access, internal error. Inconsistent IXA table and IXT table under Quick Access. |
1 |
328 |
CTVINX# |
Index access, internal error. Invalid request code passed to CTVSINX. |
1 |
332 |
CTVINX# |
Index access, internal error. Internal error in CTVSINX. |
1 |
336 |
CTVINX# |
The IOA Archive Server not active. |
4 |
340 |
CTVINX# |
Index access, internal error. Block not in cache. |
1 |
344 |
CTVINX# |
Error in cache routine. OSIS (open session entry) was not active. |
4 |
348 |
CTVINX# |
Index access, internal error. Error moving $index record or user RBA ranges to IOA Archive Server. |
1 |
368 |
CTVINX# |
Index access, internal error. GETMAIN failed. |
1 |
400 |
CTVINXR |
Index access, internal error. Invalid function code passed to routine. |
1 |
404 |
CTVINXR |
Index access internal error. Load of CTVINX# failed. |
1 |
424 |
CTVINXR |
Index access internal error. No more room for IXP entries. |
1 |
428 |
CTVINXR |
Index access, internal error. Problem reading continuation error. |
1 |
432 |
CTVINXR |
Index access, internal error. Index name found in IXA table not found in $INDEX record. |
1 |
444 |
CTVINXR |
GETMAIN failed. |
1 |
448 |
CTVINXR |
Index access internal error. Error in IXA table. IXAXCNT is 0. |
1 |
604 |
CTDTFLL |
OK, but one or more continuation records were not found. |
None |
620 |
CTDTFLL |
Insufficient memory. Too many RBA ranges in the report to be viewed. |
2 |
1004 |
CTDBOX |
Internal error in module. |
1 |
1008 |
CTDBOX |
Internal error in module. |
1 |
1012 |
CTDBOX |
Internal error in module. |
1 |
1016 |
CTDBOX |
Internal error in module. |
1 |
1020 |
CTDBOX |
Internal error in module. |
1 |
1024 |
CTDBOX |
Compressed Dataset Access Method not active. |
3 |
1028 |
CTDBOX |
Compressed Dataset Access Method not active. |
3 |
1104 |
IOASCRQ |
Error in cache routine. OSE (open session entry) was not active. |
4 |
1108 |
IOASCRQ |
Error in cache routine. Another request was issued with this OSE. |
4 |
1124 |
IOASCRQ |
The IOA Archive Server not active. |
4 |
1204 |
IOASAOS |
Error in cache routine. ENQ query for user existence failed. |
4 |
1208 |
IOASAOS |
Compressed Dataset Access Method not active. The Compressed Dataset Access Method was terminated or not started. |
3 |
1212 |
IOASAOS |
IOA Archive Server not active. The IOA Archive Server was terminated or not started. |
5 |
1216 |
IOASAOS |
Error in cache routine. No free OSE exists (open session entry). |
4 |
1308 |
IOAXPC5 |
Error in cache routine. REQ (request queue element) error. |
4 |
1404 |
IOAXPC5 |
The media to which the report migrated is not active in IOA Archive Server. |
6 |
1408 |
IOAXPC7 |
Error in cache routine. Requested media not defined in the IOASPRM member. |
4 |
1502 |
IOASCAW |
Error in cache routine. Cannot copy the OSE (open session entry). |
4 |
1504 |
IOASCAW |
The report migrated to a media which is not active in IOA Archive Server. |
6 |
1508 |
IOASCAW |
Error locating migrated report. Requested report not found in the catalog. |
7 |
1512 |
IOASCAW |
Requested volume not in OSS Database. Report migrated to a volume that was manually deleted from the OSS database. |
8 |
1516 |
IOASCAW |
Requested platter not in OSS Database. Report migrated to a volume on a platter that was exported or manually deleted from the OSS Database. |
8 |
1520 |
IOASCAW |
Cache request failed. Media error in adding request to chain. |
4 |
1524 |
IOASCAW |
Cache request failed. Media error in GETMAIN for TVL. |
4 |
1528 |
IOASCAW |
Cache request failed. Media error handling multivolume file. |
4 |
1532 |
IOASCAW |
No devices active for this media. The media to which the report migrated has no currently active device in the IOA Archive Server. |
9 |
1536 |
IOASCAW |
Cache request failed. Media error: File resides on more than five volumes. |
4 |
1560 |
IOASCAW |
Cache request failed. Media error: An RQC was queued without RBAs. |
4 |
1564 |
IOASDVT |
Cache request failed. An RQC was queued with a zeroed RBA. |
4 |
1568 |
IOASDVT |
Cache request failed. Media error during deallocation. See the DVT191E or IOA191E and DVT192E or IOA192E messages in the IOA Log file for the error code and more information. |
4 |
1572 |
IOASDVT |
Error allocating device. IOA Archive Server could not allocate a device to retrieve a migrated report. See the DVT191E or IOA191E and DVT192E or IOA192E messages in the IOA Log file for error code and information about the failed allocation. |
10 |
1576 |
IOASDVT |
Cache request failed. Media error: Open failed. |
4 |
1580 |
IOASDVT |
Cache request failed. Media error: Task abended during open. See the DVT194E/IOA194E message in the IOA Log file for the abend code. |
4 |
1584 |
IOASDVT |
Cache request failed. Media error: I/O error on device. See the DVT193E/IOA193E message in the IOA Log file for I/O error description. |
4 |
1592 |
IOASDVT |
Cache request failed while reading descriptor block of migrated CDAM file. |
4 |
1596 |
IOASDVT |
Cache request failed while acquiring storage for a migrated CDAM descriptor block. See the DVT180S message in the IOA Log file for more information. |
4 |
1600 |
IOASDVT |
Cache request failed while reading the first block from a migrated CDAM file. |
4 |
1604 |
IOASDVT |
Cache request failed while acquiring storage for the first block of a migrated CDAM file. See the DVT180S message in the IOA Log file for more information. |
4 |
1608 |
IOASDVT |
Cache request failed while acquiring storage. See the DVT180S message in the IOA Log file for more information. |
4 |
1612 |
IOASDVT |
Cache request failed. An extent number in the RBA is out-of-range. |
4 |
1616 |
IOASDVT |
Cache request failed while translating RBA to BBB. |
4 |
1620 |
IOASDVT |
Cache request failed. Block number is out-of-range. |
4 |
1624 |
IOASDVT |
Cache request failed while translating BBB to RBA. |
4 |
1628 |
IOASDVT |
Cache request failed while issuing ENQ to test user existence. See the DVT181E or IOA181E message in the IOA Log file for more information. |
4 |
1632 |
IOASDVT |
Task abended during cache request processing. |
4 |
1636 |
IOASDVT |
Operator did not mount the tape volume requested by the IOA Archive Server. Operator could not find requested volume or did not mount the volume for some other reason. |
11 |
1640 |
IOASDVT |
Cache request failed. Media error: Assigned device could not be allocated because it is unavailable. See the DVT191E or IOA191E and DVT192E or IOA192E messages in the IOA Log file for more information. |
4 |
1644 |
IOASDVT |
Cache request failed. Index Access. Internal error in index cache chaining. |
4 |
1648 |
IOASDVT |
Cache request failed. Index Access. Internal error, invalid call to CTVSRTN. |
4 |
1652 |
IOASDVT |
Cache request failed. Index Access. Internal error, invalid call to CTVLSUB. |
4 |
The report is not displayed or only partially displayed.
Corrective Action: Do one of the following, as indicated in the preceding table:
Explanation: The IOATOLV routine encountered a problem, and returned an invalid return code. Control-M/Tape called the IOATOLV routine when the user specified the V (View) option in the User Report List screen.
The report cannot be viewed.
Corrective Action: Check the IOA Log and the system log for additional error messages. Report the problem and any additional error messages to BMC Customer Support.
Explanation: A large number of PRINT missions were specified in the deferred print request for reports created by a Decollation Mission with STORED=Y in the DO PRINT parameter.
The PRINT mission name specified in the DO PRINT parameter, is hidden in both the User Report List Print Window and the Control-D/WebAccess Host PRINT Window. Nevertheless, since the PRINT mission name is stored in the report entry it is included in the total number of PRINT missions stored in the report entry. The maximum number of PRINT missions, whether immediate or deferred, that are stored in one report entry cannot exceed 5.
The print request is not performed.
Corrective Action: Perform the deferred print request again with less PRINT missions.
Explanation: The rulerName ruler was not located. The name may have been misspelled, or the ruler has not been defined.
No ruler is activated.
Corrective Action: Specify a valid ruler name.
Explanation: No Printing Mission was defined. At least one Printing Mission name must be entered in the MISSION NAME field for deferred printing.
An error message is issued, and the cursor is positioned at the MISSION NAME field.
Corrective Action: Enter at least one mission name.
Explanation: The RULER NAME field does not contain the value DEFAULT. In case of deferred printing, the ruler name must be DEFAULT to use an existing DEFAULT ruler.
An error message is issued and the cursor is positioned at the RULER NAME field.
Corrective Action: Correct the ruler name to DEFAULT.
Explanation: The FROM PAGE field contains a value other than 1. In case of deferred printing, the FROM PAGE must be defined as the first page.
An error message is issued and the cursor is positioned at the FROM PAGE field.
Corrective Action: Correct the value in the FROM PAGE field to 1.
Explanation: An invalid page range was defined for deferred printing. For deferred printing, the entire page range must be defined.
An error message is issued, and the cursor is positioned at the PAGE RANGE field.
Corrective Action: Correct the page range.
Explanation: An internal error occurred that caused the CTDTEXT subroutine to return an invalid return code.
The ruler is set to OFF.
Corrective Action: Have your INCONTROL administrator call BMC Customer Support for assistance.
Explanation: An invalid value was specified in the User Report List Print window. Control-D Exit 4 found an invalid value in the parm parameter.
The report is not printed.
Corrective Action: Correct the parameter.
Explanation: This information message indicates the normal start of the CTDAMUTI utility.
Corrective Action: No action is required.
Explanation: This information message indicates the normal termination of the CTDAMUTI utility.
Corrective Action: No action is required.
Explanation: The CTDAMUTI Compressed Dataset Access Method utility ended with errors.
This is a general message when the CTDAMUTI utility ends with errors. The job sysout should contain prior messages detailing the reasons.
Corrective Action: No action is required.
Explanation: An invalid function (func) was given to the CTDAMUTI Control-D utility.
For more information, see the section on the CTDAMUTI CDAM maintenance utility in the Control-D and Control-V User Guide.
The CTDAMUTI utility terminates with a return code of 08.
Corrective Action: Correct the function, and rerun the CTDAMUTI utility.
Explanation: No CDAM data sets were found that match the data set identification parameters given to the CTDAMUTI utility.
The CDAMUTI utility attempts to locate CDAM data sets based on the data set identification parameters given to it. One of the following problems is present:
For more information, see the section on the CDAMUTI CDAM maintenance utility in the Control-D and Control-V User Guide.
The CTDAMUTI utility will terminate with a return code of 04.
Corrective Action: Do one of the following, then rerun the utility:
Explanation: The open of the SYSIN DD statement failed.
Possible causes are:
For more information, see the section on the CDAMUTI CDAM maintenance utility in the Control-D and Control-V User Guide.
The CTDAMUTI utility terminates with a return code of 12.
Corrective Action: Correct the CTDAMUTI JCL and rerun the utility.
Explanation: Internal error in the CTDAMUTI utility.
The dynamic allocation of a sysout print file by the CTDAMUTI utility failed.
The CTDAMUTI utility terminates with a return code of 12.
Corrective Action: Have your system programmer call your IOA representative for assistance.
Explanation: No CDAM selection parameters were specified in the input of the CTDAMUTI utility.
At least one CDAM selection parameter must be specified in the input of the CTDAMUTI utility.
The CTDAMUTI utility ends with an error.
Corrective Action: Rerun the CTDAMUTI utility specifying CDAM selection parameters.
Explanation: Highlighted, unrollable message.
This information message indicates that the Control-D monitor was shut down, but is waiting for print tasks to finish in order to complete the shut down.
The Control-D internal Printing Missions Manager task received a request from the Control-D monitor to shut down. However, one or more of the print tasks under the control of the Printing Missions Manager is still printing. As soon as all the print tasks are completed, the Printing Missions Manager task will shut itself down.
Corrective Action: No action is required.
Explanation: Open of the ddName DD name failed. Possible causes are:
Execution stops.
Corrective Action: Correct the JCL of the job and rerun.
Explanation: An invalid parameter was specified to the report or utility.
If this message was issued during execution of the CTMBLT utility, it is followed by message BLT895I and/or BLT896I, which identify the problematic job, keyword, and value.This message may also be issued by the CTMBUPD utility.
The report or utility stops executing with a condition code of 08 or 12.
Corrective Action: For the syntax of the parameter for the report or utility, see either the INCONTROL for z/OS Administrator Guide or the INCONTROL for z/OS Utilities Guide, as appropriate.
Parent Topic |