WCM Integration with a Change Management System

You can integrate Workload Change Manager (WCM) with a change management system, which enables you to send requests via WCM.

  • Create a Ticket: A WCM Web User makes a request that creates a ticket in the change management system.

  • Change a Ticket State: A Web User or Control-M Scheduler makes a request that changes a ticket state in the change management system.