The following table describes general information about the selected service.
| Service Information | Description | 
|---|---|
| Name | Name of service. | 
| BIM | Defines whether the service is a BIM service. If the  | 
| Description | Provides a description of the service in free text. A well written description can help you determine how the service fits into your workflow. | 
| Status Code | Shows the graphic and code that represents the status details. | 
| Status Details | Shows the status of the service, as described in Service Status Details. | 
| Deadline | Determines the time when the service must complete to be considered not late. | 
| Note | Provides specific service information. For more information, see Adding a service note. | 
| Start Time | Shows the timestamp when the service started to run. | 
| Estimated End Time | Shows the time when the service is estimated to stop running. | 
| Progress | Shows the progress bar the percentage of the jobs that have completed in the service. | 
| Total Jobs Number | Total number of jobs in the service. | 
| Jobs Completed | The number of jobs completed. | 
| Jobs Without Statistics | The number of jobs without statistic information. | 
| Priority | Shows the priority level of the service. | 
| Ordered By | Shows the name of the person who ordered the service. | 
| Order Time | Shows the time the service was ordered. | 
| Slack Time | Shows the difference in time, in the format HH:MM, between the due time of the service and its estimated end time. EXAMPLE: If the service must end by 10:15 (due time), and its estimated end time is 10:05, its slack time is 10 minutes. This information, together with the service priority level, can help you decide which problems are most urgent. | 
| Last Status Update | Shows the last time the status was updated. | 
| Avg Completion Time | Shows the time Batch Impact Manager estimates that the service will complete. This calculation is based on existing Control-M average run time statistics or exceptions. | 
| Problematic Jobs | Shows the ID number and the Job name of the problematic jobs. | 
NOTE: If a job is associated with a Workload and the Workload has limitations defined for quantitative resources, then a line is displayed in the Status pane indicating this submission criteria and its status.
| Parent Topic |