BMC Software is alerting users of the CONTROL-SA/Directory Manager and Calendra Directory Manager version 4.5 products to a problem. This flash describes a solution for CONTROL-SA/Directory Manager and Calendra Directory Manager (CDM) to prevent the problem from occurring. If you have any questions about the problem or the solution, contact BMC Software Customer Support at 800 537 1813 (United States or Canada) or call your local support center.

Problem

Web applications, including CDM applications, deployed on Websphere fail to start due to an application server issue. Since May 18, 2006, Websphere could not restart with IBM JVM 1.3.1.

Websphere server fails to restart. CDM applications hosted on the server fail to restart. Digital certificates are expired.

Solution

BMC Software is distributing the following bulletin released by IBM on IBM JVM 1.3.1 for Websphere.

Problem Identification

To verify whether your Websphere application server is affected by the faulty IBM JCE component, visit the IBM Support site.

Resolution

If you determine that the IBM JCE build level is affected by the certificate expiration, BMC Software recommends that you upgrade the IBM JCE component immediately by getting the latest IBM JCE package from IBM Tivoli product support team. For more information, see the IBM Support site.

Once the IBM JCE is upgraded, your Websphere server can be restarted. Your Web applications, including CDM applications, will restart too.

Where to get the latest product information

To view the latest BMC Software documents, visit the Customer Support page at http://www.bmc.com/support_home. BMC Software distributes printed copies of flashes, technical bulletins, and release notes with most product shipments, as indicated on your shipping list. In addition, all notices are available on the Customer Support page, including any notices that BMC Software issues after you receive your product shipment. You will not receive new notices by mail. However, by subscribing to proactive notification, you can receive e-mail messages that direct you to those notices. For more information about proactive notification, refer to the Customer Support page.


Copyright 2006 BMC Software, Inc., as an unpublished work. All rights reserved. BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. IBM is a registered trademark of International Business Machines Corporation. All other trademarks belong to their respective companies. BMC Software considers information included in this documentation to be proprietary and confidential. Your use of this information is subject to the terms and conditions of the applicable End User License Agreement for the product and the proprietary and restricted rights notices in the product documentation. BMC SOFTWARE INC 2101 CITYWEST BLVD, HOUSTON TX 77042-2827, USA· 713 918 8800 Customer Support: 800 537 1813 (United States and Canada) or contact your local support center